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Anthology Engage vs DIGITAL CX comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Anthology Engage
Ranking in Customer Experience Management
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
DIGITAL CX
Ranking in Customer Experience Management
18th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Customer Communications Management (CCM) (3rd), Social CRM (12th)
 

Mindshare comparison

As of May 2025, in the Customer Experience Management category, the mindshare of Anthology Engage is 1.7%, down from 3.0% compared to the previous year. The mindshare of DIGITAL CX is 0.8%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

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reviewer1295121 - PeerSpot reviewer
Advanced VoIP functions that scales well and integrates AI
I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customers with their phone system and resolving configuration issues RingCentral has a good implementation…
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Top Industries

By visitors reading reviews
University
49%
Educational Organization
10%
Real Estate/Law Firm
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for DIGITAL CX?
Pricing on RingCentral can be confusing due to numerous surcharges and fees, making it important to consider all fees for a true comparison with other services. Zoom, however, is more competitive a...
What needs improvement with DIGITAL CX?
RingCentral could improve by incorporating more advanced AI functionalities, as Zoom currently has AI integrated across their products.
What is your primary use case for DIGITAL CX?
I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customer...
 

Comparisons

No data available
 

Also Known As

Talisma Digital Customer Engagement Platform, Talisma DCEP, Talisma Digital Platform
Dimelo, a Ring Central Company
 

Overview

 

Sample Customers

Kotak General Insurance, CHILDLINE India Foundation (CIF), JetPrivilege, Prevas
Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...
Find out what your peers are saying about ServiceNow, Qualtrics, Salesforce and others in Customer Experience Management. Updated: May 2025.
850,760 professionals have used our research since 2012.