Find out what your peers are saying about Atlassian, Notion, Salesforce and others in Knowledge Management Software.
AnswerHub Knowledge-Driven Solutions help people capture, organize, and share their knowledge for greater productivity, innovation, and user satisfaction..
AnswerHub Knowledge-Driven Productivity (KDP) empowers employee success through collaboration and shared knowledge. With AnswerHub KDP, you can accomplish more without adding more hours to your day.
AnswerHub KDP breaks down organizational barriers and established an open dialogue where employees can discover the next big thing through team collaboration and ideation. AnswerHub KDP also enables your organization to preserve its greatest asset -- knowledge. Document knowledge and processes to avoid damage to your organization's bottom line
KnowledgeBase is designed to help you harness your product information, empower support agents, and provide day-and-night customer support.
KnowledgeBase is intuitive knowledge base software you can easily use to organize product and service information, both for your team and customers. Product information at the fingertips of your support agents speeds up their response time and increases productivity. This means more satisfied customers and more time to handle burning issues. At the same time, your customers can check the help center and find product FAQs, articles and instructions on their own, anytime they need them. Round-the-clock self-service maximizes ticket deflection and, in the long run, reduces costs.
You can choose the colors, logo, favicon, and URLs of your help center to match your branding. Articles can be packed full of knowledge, with GIFs, videos, and images. If you’re using LiveChat, you can integrate it with KnowledgeBase so your agents get instant access to the help center directly inside the chat window. With data from Insights, you can better understand how customers interact with your information and fill the knowledge gaps as needed.
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