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Ameyo Fusion CX vs LiveChat comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ameyo Fusion CX
Ranking in Help Desk Software
33rd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
LiveChat
Ranking in Help Desk Software
39th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
IT Service Management (ITSM) (50th), Live Chat (1st)
 

Mindshare comparison

As of July 2025, in the Help Desk Software category, the mindshare of Ameyo Fusion CX is 0.4%, up from 0.3% compared to the previous year. The mindshare of LiveChat is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Help Desk Software
 

Featured Reviews

Alfred Watts - PeerSpot reviewer
CRM and billing solution used in a large enterprise that offers scalability and stability
I would advise others to consider budget when looking at this solution. If you're a small company of less than 500 employees, it is an expensive investment. It is more suited to large enterprises. I would rate this solution a seven out of ten due to scalability, price and support.
CM
Allows us to save automated answers to the most popular customer queries
In the past, we used help desk programs which did not do much to increase our sales funnel. All that changed with LiveChat. We are able to create a knowledge base, create tickets, and allow agents to collaborate on creating tickets, thereby improving the correspondence time and the quality of feedback that we provide to customers.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

 

Also Known As

No data available
chat.io
 

Overview

 

Sample Customers

Bank Bazaar
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: June 2025.
862,543 professionals have used our research since 2012.