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Amazon Elastic Container Service vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Organizations save costs and time using Amazon Elastic Container Service with Fargate, enhancing financial gains and reliability.
Sentiment score
7.4
Organizations saw improved visibility, productivity, and efficiency, with reduced downtime and costs using Splunk Observability Cloud, enhancing KPIs.
This saving is achieved since, with EC2, the entire virtual machine must be running regardless of workload, whereas Fargate eliminates this cost.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
 

Customer Service

Sentiment score
7.2
Feedback on Amazon Elastic Container Service's support is mixed, with fast response varying by subscription, affecting cost and expertise.
Sentiment score
7.1
Splunk Observability Cloud support is generally responsive but can be slow, with improvement needed, especially in the APAC region.
We do not rely heavily on technical support from AWS as we have our own teams managing the infrastructure.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
 

Scalability Issues

Sentiment score
6.3
Amazon Elastic Container Service offers impressive scalability with some limitations, excelling in high-traffic applications but lagging in auto-scaling reactivity.
Sentiment score
7.8
Splunk Observability Cloud is scalable and flexible but can be costly, with challenges in data ingestion and implementation.
Amazon Elastic Container Service has a scalability rating of ten out of ten.
Scalability becomes an inherent capability in the cloud context, and this service does well in that regard.
Amazon Elastic Container Service has significant limitations regarding scalability.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
 

Stability Issues

Sentiment score
6.1
Amazon ECS is highly stable, with ratings 8-10, minimal bugs, 99.99% uptime, praised reliability, and some configuration issues.
Sentiment score
8.0
Splunk Observability Cloud is highly stable, rated 8-10/10 for reliability, with minor issues usually from user configurations.
The stability of Amazon Elastic Container Service is excellent.
Amazon Elastic Container Service is mostly very stable.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
 

Room For Improvement

Amazon ECS needs cost transparency, reliability, usability improvements, enhanced security, better integration, and streamlined monitoring and scaling features.
Splunk Observability Cloud requires improved integration, scalability, cost-effectiveness, ease of use, monitoring features, customization, and enhanced customer support.
Currently, when scaling with Amazon Elastic Container Service, I have to choose between monitoring CPU or memory usage to scale up or scale out; there is no option to monitor both simultaneously.
When it comes to new-age services around AI, particularly in the areas of LLMs and genomics, these services are not fully available in our region's availability domain.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
 

Setup Cost

Amazon ECS offers flexible pay-as-you-go pricing, valued for scalability, though costs may rise unexpectedly due to misconfigurations.
Splunk Observability Cloud offers advanced features but can become costly as data volume and infrastructure needs grow.
Amazon Elastic Container Service is quite cheap compared to Google, particularly for hosting databases.
Our customers often do a trade-off between requiring services at particular SLA levels and being willing to pay a premium price to us as partners.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
 

Valuable Features

Amazon ECS offers scalable, cost-effective container management with AWS integration, Fargate simplification, and reliable, secure, zero-downtime operation.
Splunk Observability Cloud offers seamless data integration, real-time insights, and efficient monitoring, enhancing performance visibility across diverse environments.
It inherently offers scalability by default, without our IT teams needing to take the extra load to make the services available for our end users.
Amazon Elastic Container Service makes horizontal scaling easy and is especially effective when working under the ECS service.
Amazon Elastic Container Service allows the opportunity for low cost, as it is less expensive than EC2, to get used to all these concepts, paradigms, and techniques.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
 

Categories and Ranking

Amazon Elastic Container Se...
Ranking in Container Management
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
51
Ranking in other categories
Containers as a Service (CaaS) (1st)
Splunk Observability Cloud
Ranking in Container Management
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of August 2025, in the Container Management category, the mindshare of Amazon Elastic Container Service is 1.4%, down from 2.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Container Management
 

Featured Reviews

FABIO NAGAO - PeerSpot reviewer
Horizontal scaling is streamlined when deploying modern workloads
Currently, when scaling with Amazon Elastic Container Service, I have to choose between monitoring CPU or memory usage to scale up or scale out; there is no option to monitor both simultaneously. This limitation makes it challenging to define a balanced scale-out automation since a well-written software should balance between processing and memory.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
15%
Government
7%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Elastic Container Service?
Implementing the product has helped me monitor the parameters. I utilize tools like CloudWatch and AWS systems to track these parameters. If any issues arise, I alert our developer team to address ...
What needs improvement with Amazon Elastic Container Service?
The solution must improve backup and compatibility around OS like Windows and Mac.
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

Amazon ECS, Amazon EC2 Container Service
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Ubisoft, GoPro, TIBCO, Remind
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Amazon Elastic Container Service vs. Splunk Observability Cloud and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.