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Amazon EKS vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Amazon EKS enhances ROI with improved security, efficient scaling, cost savings, and optimized resource use through advanced tools.
Sentiment score
7.8
Splunk Observability Cloud enhances visibility, productivity, and efficiency, reducing downtime and facilitating real-time data access for better decision-making.
We have cost explorer available, and a bill forecast based on usage allows us to determine whether resources are underutilized or overutilized.
 

Customer Service

Sentiment score
6.8
Amazon EKS support is praised for responsiveness and effectiveness, though some users experience delays and suggest documentation improvements.
Sentiment score
7.4
Users find Splunk's customer support satisfactory, responsive, but sometimes experience slow responses; documentation aids effective troubleshooting.
We have a paid subscription that provides priority support.
Amazon's technical support is quite good, especially for those who purchase support services.
Having to know what questions to ask is essential.
They often require multiple questions, with five or six emails to get a response.
They did respond to us, but they did not explicitly inform us about the feature's absence.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
 

Scalability Issues

Sentiment score
8.0
Amazon EKS is highly rated for scalability, effectively serving organizations of all sizes with impressive automatic resource adjustments.
Sentiment score
7.8
Splunk Observability Cloud scales efficiently with growing data and users, despite challenges in monitoring large clusters and cost considerations.
The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.
This allows us to scale our applications or APIs as needed, offering reliability through the automation of scaling processes.
It can scale very well according to needs, and it doesn't have any issues with scalability.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
 

Stability Issues

Sentiment score
8.3
Amazon EKS is stable and reliable, excelling in diverse environments with effective AWS support for configuration challenges.
Sentiment score
8.3
Users praise Splunk Observability Cloud for stability and reliability, with minor subscription-related performance limits being manageable.
Amazon EKS is very stable, and when properly configured, I rate it ten out of ten.
Amazon EKS is stable.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
 

Room For Improvement

Amazon EKS requires improvements in user interface, stability, cost management, documentation, and support for third-party plugins.
Splunk Observability Cloud needs better integration, automation, and usability, facing challenges in cost, support, scalability, and deployment.
Simplifying these will enable more people, not just those with strong foundational knowledge, to work effectively with these services.
Amazon EKS can be improved by having the maintenance of Kubernetes versions managed better, as everything is handled by the Kubernetes team and possibly a separate team at AWS.
A UI could help generate config files, simplifying the process for developers who are not architects.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
 

Setup Cost

Amazon EKS offers flexible pricing but may be costly compared to GCP and Azure, especially for small businesses.
Splunk Observability Cloud offers flexible pricing based on usage, but it may be expensive compared to competitors.
The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups.
Now, it stands at six or seven due to optimizing our workload.
It appears to be expensive compared to competitors.
Splunk Observability Cloud is expensive.
 

Valuable Features

Amazon EKS simplifies Kubernetes with serverless deployments, auto-scaling, robust security, and multi-cloud support for efficient application management.
Splunk Observability Cloud offers rapid log searching, seamless integration, user-friendly dashboards, AI analytics, and quick deployment for enhanced monitoring.
The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading.
The main benefits that I received from using Amazon EKS are that it is a managed cluster and offers simplicity.
By default, if you just install Amazon EKS, you can deploy your application, but to have it enterprise-ready, you have to configure a number of other things that will boost productivity.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
Splunk APM provides a holistic view of the application.
 

Categories and Ranking

Amazon EKS
Ranking in Container Management
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
Container Security (19th)
Splunk Observability Cloud
Ranking in Container Management
7th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of June 2025, in the Container Management category, the mindshare of Amazon EKS is 12.2%, down from 13.5% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Container Management
 

Featured Reviews

Rock Wang - PeerSpot reviewer
Managing complex environments effortlessly while focusing on growth
The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading. This allows me to focus on business code. If using services like Fargate, I only need to maintain my workload, simply uploading code that will be deployed to the Kubernetes cluster. This is especially beneficial for startup companies that lack the technical resources to manage the Kubernetes cluster. Furthermore, Amazon EKS allows me to utilize Kubernetes cluster-level expansion. If there’s insufficient resource on a machine, the cluster can automatically expand to add new nodes.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
7%
Financial Services Firm
17%
Computer Software Company
16%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon EKS?
The product's most valuable features are scalability, observability, and performance.
What is your experience regarding pricing and costs for Amazon EKS?
We are making a significant effort to transform our usage of Amazon EKS, which was previously rated as eight or nine in terms of cost. Now, it stands at six or seven due to optimizing our workload.
What needs improvement with Amazon EKS?
I am not the right person to ask what could be improved in Amazon EKS to make this tool better for the next release. A continuation of the managed pieces would be beneficial because there is no int...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

Amazon Elastic Kubernetes Service
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

GoDaddy, Pearson, FICO, Intuit, Verizon, Honeywell, Logicworks, RetailMeNot, LogMeIn, Conde Nast, mercari, Trainline, Axway
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Amazon EKS vs. Splunk Observability Cloud and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.