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Amazon EKS vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Amazon EKS provides cost-effective, scalable cloud services with easy management, despite concerns about OpEx and vendor lock-in.
Sentiment score
7.4
Organizations saw improved visibility, productivity, and efficiency, with reduced downtime and costs using Splunk Observability Cloud, enhancing KPIs.
We have cost explorer available, and a bill forecast based on usage allows us to determine whether resources are underutilized or overutilized.
It's a fast deployment, with very good documentation, and it's really helpful.
I can recommend using it to save costs and for faster deployment, better performance, security, and easy clustering.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
 

Customer Service

Sentiment score
6.6
Amazon EKS support is generally praised for responsiveness and expertise, though some users experience occasional delays and challenges.
Sentiment score
7.1
Splunk Observability Cloud support is generally responsive but can be slow, with improvement needed, especially in the APAC region.
We have a paid subscription that provides priority support.
Amazon's technical support is quite good, especially for those who purchase support services.
Having to know what questions to ask is essential.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
 

Scalability Issues

Sentiment score
6.0
Amazon EKS excels in scalability and integration, offering efficient cluster management with high reliability and operational efficiency.
Sentiment score
7.8
Splunk Observability Cloud is scalable and flexible but can be costly, with challenges in data ingestion and implementation.
The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.
This allows us to scale our applications or APIs as needed, offering reliability through the automation of scaling processes.
It can scale very well according to needs, and it doesn't have any issues with scalability.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
 

Stability Issues

Sentiment score
6.7
Amazon EKS is highly stable, with improved performance and minor issues typically attributed to external factors.
Sentiment score
8.0
Splunk Observability Cloud is highly stable, rated 8-10/10 for reliability, with minor issues usually from user configurations.
Amazon EKS is very stable, and when properly configured, I rate it ten out of ten.
Amazon EKS is stable.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
 

Room For Improvement

Amazon EKS struggles with stability, UI, and costs, needing improved third-party support, security, networking, and documentation enhancements.
Splunk Observability Cloud requires improved integration, scalability, cost-effectiveness, ease of use, monitoring features, customization, and enhanced customer support.
Simplifying these will enable more people, not just those with strong foundational knowledge, to work effectively with these services.
Amazon EKS can be improved by having the maintenance of Kubernetes versions managed better, as everything is handled by the Kubernetes team and possibly a separate team at AWS.
Adding logging would be a valuable improvement.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
 

Setup Cost

Amazon EKS offers flexible pricing, appealing to enterprises but potentially expensive for startups and smaller businesses.
Splunk Observability Cloud offers advanced features but can become costly as data volume and infrastructure needs grow.
The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups.
Now, it stands at six or seven due to optimizing our workload.
As Amazon is a pay-per-use service, our usage levels are high, so I would desire if Amazon could provide certain discounts or credits for customers who utilize a lot of resources.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
 

Valuable Features

Amazon EKS provides scalable, managed Kubernetes clusters with seamless AWS integration, enhancing deployment, security, and microservices management.
Splunk Observability Cloud offers seamless data integration, real-time insights, and efficient monitoring, enhancing performance visibility across diverse environments.
The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading.
The main benefits that I received from using Amazon EKS are that it is a managed cluster and offers simplicity.
By default, if you just install Amazon EKS, you can deploy your application, but to have it enterprise-ready, you have to configure a number of other things that will boost productivity.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
 

Categories and Ranking

Amazon EKS
Ranking in Container Management
2nd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
61
Ranking in other categories
Container Security (18th)
Splunk Observability Cloud
Ranking in Container Management
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of August 2025, in the Container Management category, the mindshare of Amazon EKS is 11.5%, down from 14.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Container Management
 

Featured Reviews

Rock Wang - PeerSpot reviewer
Managing complex environments effortlessly while focusing on growth
The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading. This allows me to focus on business code. If using services like Fargate, I only need to maintain my workload, simply uploading code that will be deployed to the Kubernetes cluster. This is especially beneficial for startup companies that lack the technical resources to manage the Kubernetes cluster. Furthermore, Amazon EKS allows me to utilize Kubernetes cluster-level expansion. If there’s insufficient resource on a machine, the cluster can automatically expand to add new nodes.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Insurance Company
7%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon EKS?
The product's most valuable features are scalability, observability, and performance.
What is your experience regarding pricing and costs for Amazon EKS?
My experience with pricing for Amazon EKS is limited as there's a separate team for that, and I do not have much knowledge of specifics. However, the pricing is based on the instance type we use in...
What needs improvement with Amazon EKS?
Regarding the flexibility part, if I want to use something such as Kong/Linkerd service mesh or other solutions, most of the CSPs bind you to their own solutions rather than allow other options to ...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

Amazon Elastic Kubernetes Service
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

GoDaddy, Pearson, FICO, Intuit, Verizon, Honeywell, Logicworks, RetailMeNot, LogMeIn, Conde Nast, mercari, Trainline, Axway
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Amazon EKS vs. Splunk Observability Cloud and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.