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Amazon EKS vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Amazon EKS provides superior data security, cost benefits, and scalability leading users back from GKE for positive financial outcomes.
Sentiment score
7.8
Splunk Observability Cloud boosts ROI with enhanced visibility, reducing downtime and enabling faster issue resolution and improved collaboration.
 

Customer Service

Sentiment score
6.8
Amazon EKS support is praised for quick responses and resources, though training issues exist; priority support enhances satisfaction.
Sentiment score
7.4
Splunk Observability Cloud receives high support ratings, though some users rely on in-house expertise and community resources.
We have a paid subscription that provides priority support.
Amazon's technical support is quite good, especially for those who purchase support services.
Having to know what questions to ask is essential.
They often require multiple questions, with five or six emails to get a response.
They did respond to us, but they did not explicitly inform us about the feature's absence.
 

Scalability Issues

Sentiment score
7.8
Amazon EKS is praised for its robust scalability, efficiently managing resources with minimal pod interruptions during scaling.
Sentiment score
7.8
Splunk Observability Cloud is praised for scalability, despite some cost concerns and challenges with large data sets.
The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.
This allows us to scale our applications or APIs as needed, offering reliability through the automation of scaling processes.
It can scale very well according to needs, and it doesn't have any issues with scalability.
We've used the solution across more than 250 people, including engineers.
 

Stability Issues

Sentiment score
8.5
Amazon EKS is highly stable and reliable for Kubernetes management, with minor issues unrelated to the service itself.
Sentiment score
8.3
Splunk Observability Cloud is highly stable, with users praising its reliability, minimal bugs, and quick resolution of minor issues.
Amazon EKS is very stable, and when properly configured, I rate it ten out of ten.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
 

Room For Improvement

Amazon EKS needs better stability, security, UI design, simpler setup, cost efficiency, integration, monitoring, support, and documentation.
Splunk Observability Cloud needs better integration, pricing, scalability, customization, and support to improve user experience and expandability.
Simplifying these will enable more people, not just those with strong foundational knowledge, to work effectively with these services.
A UI could help generate config files, simplifying the process for developers who are not architects.
Currently, some third-party plugins, like certain network plugins such as CNI, Calico CNI, or Cilium, are not fully supported.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
 

Setup Cost

Amazon EKS offers flexible pricing by CPU or machine type, cost-effective for large enterprises but costly for smaller ones.
Splunk Observability Cloud is costly but valued, with variable pricing and potential for discounts or negotiations to reduce expenses.
The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups.
Now, it stands at six or seven due to optimizing our workload.
It appears to be expensive compared to competitors.
 

Valuable Features

Amazon EKS offers scalable, user-friendly Kubernetes management with multi-cloud support, seamless AWS integration, and enhanced security features.
Splunk Observability Cloud integrates data, monitors performance, and enhances visibility with user-friendly dashboards and real-time threat detection.
The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading.
The scalability is excellent, allowing us to efficiently handle customer experiences and improve operational efficiency.
Now, with the serverless option, you can deploy everything and AWS handles the infrastructure.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk APM provides a holistic view of the application.
 

Categories and Ranking

Amazon EKS
Ranking in Container Management
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Container Security (13th)
Splunk Observability Cloud
Ranking in Container Management
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (9th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of May 2025, in the Container Management category, the mindshare of Amazon EKS is 13.0%, down from 13.5% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.5%. It is calculated based on PeerSpot user engagement data.
Container Management
 

Featured Reviews

Rock Wang - PeerSpot reviewer
Managing complex environments effortlessly while focusing on growth
The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading. This allows me to focus on business code. If using services like Fargate, I only need to maintain my workload, simply uploading code that will be deployed to the Kubernetes cluster. This is especially beneficial for startup companies that lack the technical resources to manage the Kubernetes cluster. Furthermore, Amazon EKS allows me to utilize Kubernetes cluster-level expansion. If there’s insufficient resource on a machine, the cluster can automatically expand to add new nodes.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon EKS?
The product's most valuable features are scalability, observability, and performance.
What is your experience regarding pricing and costs for Amazon EKS?
The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups. Offering a free version could help small companies.
What needs improvement with Amazon EKS?
There is room for improvement in making Amazon EKS ( /products/amazon-eks-reviews ) less error-prone when writing on the YAML file. A UI could help generate config files, simplifying the process fo...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
 

Also Known As

Amazon Elastic Kubernetes Service
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

GoDaddy, Pearson, FICO, Intuit, Verizon, Honeywell, Logicworks, RetailMeNot, LogMeIn, Conde Nast, mercari, Trainline, Axway
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Amazon EKS vs. Splunk Observability Cloud and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.