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Alcatel-Lucent ClearPass vs Cisco Prime [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent ClearPass
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Network Management Applications (19th)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Karthikeyan Ravi - PeerSpot reviewer
Has an automated feature for user onboarding and supports heterogeneous devices
We use the product for the automated onboarding of corporate users with secure network access. It helps secure IoT endpoints for specific networks. It allows us to control the devices, including posture, endpoint verification, validation, latest patching, and signatures The product’s most…
ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps secure IoT endpoints for specific networks."
"Good user profiling and BYOD facilities."
"The hardware Cisco provides is excellent. It's a well-made product."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"The product's most valuable features are monitoring and configuration."
"The most valuable feature of Cisco Prime is the heat map."
"Cisco Prime is helpful as it provides us with real-time monitoring. This allows us to be proactive in our environment."
"Cisco Prime is user-friendly, so we are comfortable using it."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
 

Cons

"There could be in-built end-to-end map integration features for IoT devices instead of using third-party tools."
"Lacks application level visibility on the dashboard."
"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
"The solution can be slow at times."
"Some improvements are needed, specifically in the form of more updates and enhancements."
"Cisco Prime needs to have lower prices and more customization options."
"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
"The product needs to improve its stability."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
 

Pricing and Cost Advice

"Alcatel-Lucent ClearPass is an expensive product compared to other vendors."
"The product is expensive compared to other vendors in the market."
"Cisco Prime is an expensive solution."
"You need to get special quotes from the company for each order."
"The solution is not inexpensive but is worth it for large-scale environments."
"I rate the solution's pricing an eight out of ten."
"We update the license every five years."
"The product's performance monitoring feature could be more intuitive."
"The cost is quite high."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Government
13%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise23
 

Questions from the Community

What do you like most about Alcatel-Lucent ClearPass?
It helps secure IoT endpoints for specific networks.
What is your experience regarding pricing and costs for Alcatel-Lucent ClearPass?
Alcatel-Lucent ClearPass is an expensive product compared to other vendors. We have to buy different licenses for specific use cases and support services. I rate its pricing a six to seven.
What needs improvement with Alcatel-Lucent ClearPass?
There could be in-built end-to-end map integration features for IoT devices instead of using third-party tools. They should add a location-tracking feature to the product as well.
What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
 

Also Known As

Alcatel Lucent ClearPass, ClearPass Policy Management System, ClearPass
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: August 2025.
867,370 professionals have used our research since 2012.