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ACT! vs Eptica WCS Suite comparison

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Act! Logo
127 views|105 comparisons
Eptica Logo
55 views|44 comparisons
Ranking
35th
out of 68 in CRM
Views
127
Comparisons
105
Reviews
0
Average Words per Review
0
Rating
N/A
48th
out of 68 in CRM
Views
55
Comparisons
44
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
May 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: May 2022.
597,415 professionals have used our research since 2012.
Comparisons
Also Known As
WCS Suite
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Eptica
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Overview
Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.
Offer
Learn more about ACT!
Learn more about Eptica WCS Suite
Sample Customers
American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
Buyer's Guide
CRM
May 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: May 2022.
597,415 professionals have used our research since 2012.

ACT! is ranked 35th in CRM while Eptica WCS Suite is ranked 48th in CRM. ACT! is rated 0.0, while Eptica WCS Suite is rated 0.0. On the other hand, ACT! is most compared with , whereas Eptica WCS Suite is most compared with eGain Solve.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.