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T-Systems' professional CRM solutions and services enable you to optimize customer identification, acquisition, service and retention. It provides Innovative ICT facilitates the organization, automation and synchronization of relevant business processes, such as sales activities, marketing, customer service and support. CRM addresses all essential tasks, so you can attract new customers, strengthen relationships with existing customers and win back previous customers. To achieve this, all customer touchpoints need to be integrated, and customer-facing processes designed efficiently. That ensures that all customer related information can be electronically captured.
