We performed a comparison between Abnormal Security and Trend Micro Deep Discovery Email Inspector based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"I have never encountered any stability issues with Abnormal."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"I like that it is very user-friendly and easy to install."
"I would rate the solution's stability at ten out of ten."
"It can effectively monitor outbound and inbound devices."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The phishing and spam filters could use some improvement."
"There is room for improvement with the UI."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The pricing for academic institutions and student mailboxes is challenging."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"One feature I'd love to see is outbound scanning."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I would like to have the ability to customize the auto-remediation feature."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
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Abnormal Security is ranked 12th in Email Security with 8 reviews while Trend Micro Deep Discovery Email Inspector is ranked 33rd in Email Security with 4 reviews. Abnormal Security is rated 9.6, while Trend Micro Deep Discovery Email Inspector is rated 7.2. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Trend Micro Deep Discovery Email Inspector writes "Useful email analyzing, reliable, but setup could improve". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Cisco Secure Email, whereas Trend Micro Deep Discovery Email Inspector is most compared with . See our Abnormal Security vs. Trend Micro Deep Discovery Email Inspector report.
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