Aastra Solidus eCare vs Cisco Contact Center Enterprise comparison

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Featured Review
Use Aastra Solidus eCare?
Waqas Amin
Ranking
Views
228
Comparisons
172
Reviews
0
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0
Rating
N/A
Views
851
Comparisons
815
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Solidus eCare
Contact Center Enterprise
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Overview
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center.
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
Sample Customers
Viking Line, Carlsberg Breweries
Cimpress, Energisa, Raiffeisen Bank
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company21%
Healthcare Company10%
Financial Services Firm10%
Manufacturing Company9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise11%
Large Enterprise74%

Aastra Solidus eCare is ranked 5th in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure. Aastra Solidus eCare is rated 0.0, while Cisco Contact Center Enterprise is rated 9.0. On the other hand, the top reviewer of Cisco Contact Center Enterprise writes "The ease of integration and documentation are valuable features". Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud CX and Five9.

See our list of best Contact Center Infrastructure vendors.

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