Citrix NetScaler pros and cons

The web application firewalling component is a powerful feature.

The solution can scale.

The feature that I have found most valuable is its load balancing.

It's very easy to configure.

The most valuable feature of Citrix ADC is its ease of use.

Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well.

Easy, user-friendly setup with content switching and integrated caching features.

The solution is extremely stable.

The load balancing and VPN features are most valuable. AAA authentication is also valuable.

The load balancing feature of this solution is very good.

Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades.

Technical support could be improved.

In terms of what could be improved, I would say the user interface because sometimes it can be complicated.

The solution could be more secure.

Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit.

Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint.

The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though.

The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call.

Its GUI should be improved. Its CLI is powerful, but GUI needs more features.

We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost.