Actional OverviewUNIXBusinessApplication

Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: November 2022

What is Actional?
Actional (CX-Monitor) automatically discovers both systems and processes associated with your active customer journeys or applications and gives you real-time operational profiles and analysis of each system and process.
Actional Customers
Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage

Archived Actional Reviews (more than two years old)

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it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud

What is most valuable?

  • Provides speed and scaling in the cloud
  • Effortless scaling
  • Never throws away data
  • Takes action now
  • Delivers analytics at the speed of business
  • Automates and speeds up system discovery

What needs improvement?

I would like to see better marketing.

For how long have I used the solution?

We have used this for four years.

What was my experience with deployment of the solution?

There are no deployment issues at this moment.

Buyer's Guide
Application Performance Management (APM)
November 2022
Find out what your peers are saying about Aurea, AppDynamics, Dotcom-Monitor and others in Application Performance Management (APM). Updated: November 2022.
653,584 professionals have used our research since 2012.

What do I think about the stability of the solution?

There are no stability issues at this moment.

What do I think about the scalability of the solution?

This tool has great scaling capabilities, i.e., no limitations.

How are customer service and support?

Customer Service:

I would give customer service a rating of a nine out of 10.

Technical Support:

I would give technical support a rating of a nine out of 10.

Which solution did I use previously and why did I switch?

We used Dynatrace and AppDynamics, which are the same tool. However, this solution is cheaper.

What about the implementation team?

I would give the team a rating of a nine out of 10.

What's my experience with pricing, setup cost, and licensing?

This product has a subscription model. You do not need to pay for licensing.

What other advice do I have?

The new version has real improvements.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user690762 - PeerSpot reviewer
it_user690762Consultant at a comms service provider with 501-1,000 employees

It depends on your needs but I am sure that is cheapper than others, talk with Aurea and make some evaluations. Every APM has different capabilities and depend of those whats fit better for you.

See all 2 comments
it_user1107 - PeerSpot reviewer
QA Expert at a tech company with 51-200 employees
Decent tool, needs additional integration with automation tool

Valuable Features:

Pretty flexible, able to handle different approaches to testing and software lifecycle

Room for Improvement:

Not fully integrated with their automation test tool.

Other Advice:

From a testing standpoint, ignoring license and cost issues, it's not a bad product. You can use it to organize releases, maintain test cases, and provide management with some decent tools. My concern is with Automation integration. While requirement tracking works fine if you have one automated script per requirement, once you create scripts that cover multiple requirements, any failure in the script updates all requirements as failed instead of giving you the option of only failing those requirements that individually failed. I have an open ticket with HP about this. I was looking at OPA, but couldn't find a viable solution. Other than that, I think QC is pretty decent.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees

This tool is very useful because it offers visibility and in depth statistics into customer service. It makes sure that no transaction data is lost during the entire transaction process. I find it easy manageable for an efficient user.