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Dialogue mindshare
As of September 2025, the mindshare of Dialogue in the Personalization Engines category
stands at 0.2%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Personalization Engines Market Share Distribution
Product
Market Share (%)
Dialogue
0.2%
SAS Customer Intelligence 360
18.5%
Adobe Target
10.7%
Other
70.6%
Personalization Engines
Key learnings from peers
Valuable Features
"Dialogue's personalization capabilities offer suggestions and recommendations specifically targeted to each shopper. The buyer's experience on our site is positive because we have over 4,000 products. While browsing through the website, Dialogue shows them the right product very quickly. This makes their life easier, therefore increasing their chances of purchasing."
"The content is embedded into the page. It is a seamless recommendation and the customer doesn't know it comes from a different source."
Room for Improvement
"Dialogue needs to have a dedicated Magento extension. This would have made our integration much easier."
"Dialogue needs to find more ways to have people engage with it. When customers' engagement is increased, it's amazing. At the moment, only about 10 percent of the traffic engages with it. We need it to be higher. If we can have more people use it in their journey, that definitely would make the general conversion rate higher."
Pricing
"It is expensive."
"It makes economical sense. Our customers are happy with the pricing."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
