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Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Atlassian Confluence?

If you were talking to someone whose organization is considering Atlassian Confluence, what would you say?

How would you rate it and why? Any other tips or advice?

PeerSpot user
20 Answers
Head of Architecture at a financial services firm with 10,001+ employees
Real User
Top 5
08 August 22

If you need to create some teamwork spaces it is very good. I would rate Atlassian Confluence a nine out of ten.

EmanMasalmeh - PeerSpot reviewer
Agile Coach at Majid Al Futtaim
Real User
04 August 22

We are users and work directly with a vendor partner. We are using the latest version of the solution. I'd rate the solution nine out of ten. I love Confluence. I'd recommend it to other users. People should try it out. It would be very helpful.

Zevi Grossman - PeerSpot reviewer
Gaming System department manager at a non-profit with 201-500 employees
Real User
31 July 22

Atlassian Confluence is a good solution, I am not sure of the price but if it is expensive it is worth it. You pay for quality. I rate Atlassian Confluence a nine out of ten.

Tai Hyo Kim - PeerSpot reviewer
Chief Executive Officer at Formal Works Inc.
Real User
Top 20
26 May 22

I rate Atlassian Confluence seven out of 10. I think the on-premise solution we have isn't good for novices. If you don't have a lot of experience, you should try the cloud solution.

Fabio Casasus - PeerSpot reviewer
Co-Founder - Managing Partner at Helvetia Fintech
Real User
Top 5Leaderboard
26 May 22

This is a very easy cloud-based solution that permits collaborative drafting of documents. We can have several people editing documentation at the same time which simplifies things. It's a good solution for technical and functional documentation. I rate this solution eight out of 10.

Goncalo Valadas - PeerSpot reviewer
Principal Engineer at CRITICAL Software
Real User
Top 5
26 May 22

I rate Confluence eight out of 10. I won't rate it nine because my company didn't develop it. If my company had developed it, it would be much better.

Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
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Attila Mozes - PeerSpot reviewer
Managing Director at provalida GmbH
Real User
Top 5Leaderboard
25 April 22

Use the 30 day test period to be sure that you want the system. You should use it and test it during this time and then decide. At the moment, Atlassian Confluence is the best team product you can buy, and I would rate it at eight on a scale from one to ten.

Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro
Real User
Top 5Leaderboard
05 April 22

We're a customer and an end-user. I'm not sure which version of the solution I am using at this time. I'd advise new users to not be scared, to play with anything on it, or create documents and delete documents. It keeps tracking the item version. It keeps a version history so that you can revert all your changes back. Never be scared to play with Confluence. I'd rate the solution nine out of ten. It's an easy tool to use. It gives you the possibility to integrate it with JIRA. All your documents and business documents can be connected to JIRA. With the versioning available in Confluence, history versioning, if you delete something, you can always find it. If someone changes anything in the document, you can find it from the history. It's a really good product.

IT R&D Project Portfolio PMO Lead at a consumer goods company with 10,001+ employees
Real User
Top 20
31 January 22

I would rate this solution 8 out of 10. I would recommend this solution to others.

Mathias Florian - PeerSpot reviewer
Business developer at Bat.IT
Real User
Top 5Leaderboard
24 December 21

I would give this solution a rating of eight out of ten.

Lead architect at Tech Mahindra Limited
Real User
Top 5Leaderboard
20 November 21

I recommend Confluence to others. There are about 400 people in my company using this solution. However, if you are doing extensive drawings or looking for the version-control perspective, then I would caution you and suggest looking at another solution. I would rate Confluence a seven out of ten.

WiseCat - PeerSpot reviewer
Enterprise Architect, CISSP at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
04 June 21

My advice for everybody is to flame Atlassian into re-providing the self-hosted server version!

Sebastian Lawrence - PeerSpot reviewer
Solutions Delivery Lead at a financial services firm with 201-500 employees
Real User
Top 20
08 October 20

Confluence is a good product and I recommend it. My only complaint is that certain things, such as space management, can be made easier. I would rate this solution a nine out of ten.

CEO & CPO at a tech services company with 11-50 employees
Real User
Top 20
07 October 20

On a scale from one to ten, I would give this solution a rating of eight. If they added the graphical templates, I would give them a higher rating. To me, as an end-user, the topical templates are pretty basic. Under the current conditions, since COVID-19, our teams have tried to become more virtual in their collaboration model. The collaboration model that we had installed before, face-to-face, couldn't be transferred, which is kind of a pity because the graphical features are missing.

System Engineer at a insurance company with 1,001-5,000 employees
Real User
Top 20
06 October 20

It really depends on what ecosystem they invest in and what they're looking for. You have to look at the use case and if you already have an application in your ecosystem which is fit for purpose, you have to ask yourself, why you want to go out and pay for another product? I would rate this solution a seven out of ten.

Michael Peterson - PeerSpot reviewer
GM Technology at a energy/utilities company with 51-200 employees
Real User
Top 20
01 October 20

I would recommend Confluence, especially for anyone that is using other Atlassian products. It is a simple, additional, license to get the solution and it integrates really well with the other products in the Atlassian family. On a scale from one to ten (where one is the worst and ten is the best), I would rate Confluence overall as a product as an eight-out-of-ten. I would not rate it higher because like all the Atlassian products, there are certain things I think the product should have out-of-the-box without you needing to go to the marketplace. For example, it does not have an approvals type of workflow. If you want to create content and have other people review and approve it before it gets published that should be available. I would think that is something that it should have out-of-the-box.

Delivery Lead at Cyma
Real User
Top 20
30 September 20

We don't have a business relationship with Atlassian. We're just customers. We're using the latest version of the solution. This solution is highly recommended. If you're looking for a product in this space, this is the best. We had another really good tool, however, we find Confluence does the same and a whole lot more. I'd say in the knowledge management space, as far as we've been doing our business, and our job is to find tools for organizations, I'm convinced that this is the top product in this space. Overall, I'd rate the solution nine out of ten. My one issue is the search capabilities. Otherwise, it's pretty perfect.

Business Analyst at a comms service provider with 10,001+ employees
Real User
27 September 20

I would rate Atlassian Confluence an eight out of ten. It provides everything for our use cases.

Lindsay Fifield - PeerSpot reviewer
Customer Success Manager at LogiGear Corporation
09 July 20

We're Atlassian customers. I'm just the customer success manager, so I'm not on the technical or the testing side. I'm not sure which version of the solution we are on, however, I believe it to be the most up to date version that is currently available. I'd advise other organizations, if they decide to implement the solution, to really utilize it. If you plan to use it as a really strong collaborative tool, ensure that everyone using it has access to the required documents and that they utilize it on a consistent basis. I've found the most benefits from using it when I'm consistent with it. You really need to update it as often as you update your Salesforce. That might mean daily updating, depending on how you use it. I'd rate the solution eight out of ten. If it had better UI, I might rate it a bit higher.

RajatSharma - PeerSpot reviewer
RPA Business Consultant at a tech consulting company with 10,001+ employees
Real User
26 March 19


Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 17, 2021
How does Microsoft Teams compare with Altassian Confluence? Which would you choose and why?
See 2 answers
CIO with 501-1,000 employees
18 October 21
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers. That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
17 November 21
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other. We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video. The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features. Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look. Conclusion For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.
Ariel Lindenfeld - PeerSpot reviewer
Director of Content at PeerSpot (formerly IT Central Station)
Oct 18, 2018
Let the community know what you think. Share your opinions now!
2 out of 3 answers
26 February 15
Ease of use and configuration. Browser compatibility as well.
it_user392718 - PeerSpot reviewer
User at cognizant
22 February 16
Robustness of presentation layer