System Engineer at a media company with 1-10 employees
Real User
Top 10
Sep 27, 2026
OneLogin Customer Identity by One Identity has positively impacted our organization by allowing us to manage the onboarding and offboarding process effectively, where when customers leave our company, all accounts are automatically logged out and blocked, and when new employees come onboard, all accounts are created automatically. Our automation with OneLogin Customer Identity by One Identity has affected our onboarding and offboarding by utilizing Python scripts to authenticate our ERP program via the API; the HR team creates and adds the starting date or end date for all employees on OneLogin Customer Identity by One Identity page, making all necessary changes while the system handles everything in the backend through automation. I purchased OneLogin Customer Identity by One Identity through the AWS Marketplace. I would advise others looking into using OneLogin Customer Identity by One Identity to ensure they create the roles before adding applications and create a small test group for testing all the access, and after that, deploy all access to live, being careful about this. I give this product a rating of 10.
IAM Analyst at a tech services company with 51-200 employees
Real User
Top 10
Sep 25, 2026
The learning curve for new administrators or users of OneLogin Customer Identity by One Identity is straightforward. It is no rocket science. For users, you could get used to it from the get-go after switching. From an admin perspective, once you get the user, the administrator or IT team to understand how everything works in the backend in terms of onboarding users and distributing the right amount of access for each team, then you stop experiencing any issues and it works very well.OneLogin Customer Identity by One Identity handles compliance requirements in my organization well, especially for GDPR. I was able to understand where the data was being stored, how I could retrieve it, and who to reach out to in case of deleting. The performance and speed of OneLogin Customer Identity by One Identity during peak usage times is outstanding. The service was probably very well deployed, and the users overall did not experience any slowness even during peak hours, such as business time zones. I did not get any complaints or anything that would stop the user from working their day-to-day business. Customizing OneLogin Customer Identity by One Identity to fit my organization's specific needs is very easy. At least the version I had, I recall there was a configuration page where I could change the banners and colors and put my company logo, so it was not hard. I manage user roles and permissions within OneLogin Customer Identity by One Identity by connecting it to my Active Directory. At the time, I was actually using a different directory for permissions, so OneLogin Customer Identity by One Identity was pushing groups and permissions from there, but it did a good job as I could just capture and not really apply restrictions on roles that I created within Microsoft. That worked quite as a built-in feature. OneLogin Customer Identity by One Identity supports multi-factor authentication and single sign-on for my organization by being flexible for the user in terms of using either Google MFA or Duo. Sometimes I force the use of Duo as my MFA. Although I understood that OneLogin Customer Identity by One Identity has its own multi-factor authentication, I cannot recall the outcome when I tried to use that feature from OneLogin Customer Identity by One Identity. I would rate this review as a 9 out of 10.
Analista de Suporte at a consultancy with 11-50 employees
Real User
Top 10
Sep 22, 2026
My advice for others considering using OneLogin Customer Identity by One Identity is that I would easily recommend it. It is a solution that delivers what it promises, easily accomplishes what it sets out to deliver, with straightforward implementation and very good scalability. Given that it is a SaaS system, you will hardly face outages or disruptions, and it has straightforward applicability; it serves its purpose with a simple implementation. Overall, I would recommend it a lot. I liked the interview a lot, but I think it could have been a bit faster. It took a bit too long, but overall it was very interesting, conducted effectively, and it made it possible to understand the needs. I gave this review a rating of 9 out of 10.
My advice for others looking into using OneLogin Customer Identity is to be specific to the domain, understand the MFA setup, and know how to handle locked accounts and forgotten passwords, guiding users on how to connect with the IT department. We also aim to provide hands-on experiences that help users familiarize themselves with OneLogin Customer Identity's access process. I would recommend OneLogin Customer Identity to large organizations because it is very effective at saving time for customers. It is crucial for customers to understand how the MFA works and be familiar with lockout policies and password reset procedures. OneLogin Customer Identity can provide a direct link for users to reset their passwords without intervention. Moreover, I suggest enabling passwordless authentication, especially for customers using personal devices. The accuracy and reliability of OneLogin Customer Identity's output are sometimes problematic, but these issues are being addressed with collaboration between internal teams focused on security and product development. Regarding OneLogin Customer Identity's AI capabilities, my thoughts focus on governance and security. When it comes to the security and governance of the AI features, I am aware that while AI has potential, it can also pose risks, especially when it involves breaking the code. Tools like Microsoft Copilot and ChatGPT show that there are challenges, indicating that the AI features still need significant improvements for data security. I rate OneLogin Customer Identity an 8 out of 10 at the moment because it is functioning really well. I chose 8 out of 10 because I believe no tool can be 100% perfect; every product needs improvement and enhancement over time, which is why I deducted two points.
Speed is moderate and quality is good. For support, I would rate it as eight out of 10, and for quality, it is a full 10 out of 10 because I haven't faced any issues and they have supported us a lot of times. Overall, I would rate OneLogin Customer Identity as seven out of 10.
My advice for others looking into using OneLogin Customer Identity is that it is a must-have for every company looking to secure their accounts and avoid security breaches. My user experience using OneLogin Customer Identity has been very positive so far, and I would recommend it to everyone who values their privacy and security. It is also a great solution for forgotten passwords because you just have to remember one password now to unlock everything. I have rated this product nine out of ten overall.
Learn what your peers think about OneLogin Customer Identity by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
My advice for others looking into using OneLogin Customer Identity is that if you want to improve the security of all your applications, save time while having a single sign-on and passwordless experience, you should definitely use OneLogin because it is also very cost-effective and easy to use for everyone. I would rate this product a 9 out of 10.
OneLogin Customer Identity streamlines identity and access management through secure access solutions. It addresses businesses' needs for a centralized platform to manage customer identities efficiently and securely.
Designed for companies seeking robust customer identity management, OneLogin Customer Identity facilitates secure environments by offering advanced features like multifactor authentication and real-time monitoring. It supports seamless integration with a wide array of...
OneLogin Customer Identity by One Identity has positively impacted our organization by allowing us to manage the onboarding and offboarding process effectively, where when customers leave our company, all accounts are automatically logged out and blocked, and when new employees come onboard, all accounts are created automatically. Our automation with OneLogin Customer Identity by One Identity has affected our onboarding and offboarding by utilizing Python scripts to authenticate our ERP program via the API; the HR team creates and adds the starting date or end date for all employees on OneLogin Customer Identity by One Identity page, making all necessary changes while the system handles everything in the backend through automation. I purchased OneLogin Customer Identity by One Identity through the AWS Marketplace. I would advise others looking into using OneLogin Customer Identity by One Identity to ensure they create the roles before adding applications and create a small test group for testing all the access, and after that, deploy all access to live, being careful about this. I give this product a rating of 10.
The learning curve for new administrators or users of OneLogin Customer Identity by One Identity is straightforward. It is no rocket science. For users, you could get used to it from the get-go after switching. From an admin perspective, once you get the user, the administrator or IT team to understand how everything works in the backend in terms of onboarding users and distributing the right amount of access for each team, then you stop experiencing any issues and it works very well.OneLogin Customer Identity by One Identity handles compliance requirements in my organization well, especially for GDPR. I was able to understand where the data was being stored, how I could retrieve it, and who to reach out to in case of deleting. The performance and speed of OneLogin Customer Identity by One Identity during peak usage times is outstanding. The service was probably very well deployed, and the users overall did not experience any slowness even during peak hours, such as business time zones. I did not get any complaints or anything that would stop the user from working their day-to-day business. Customizing OneLogin Customer Identity by One Identity to fit my organization's specific needs is very easy. At least the version I had, I recall there was a configuration page where I could change the banners and colors and put my company logo, so it was not hard. I manage user roles and permissions within OneLogin Customer Identity by One Identity by connecting it to my Active Directory. At the time, I was actually using a different directory for permissions, so OneLogin Customer Identity by One Identity was pushing groups and permissions from there, but it did a good job as I could just capture and not really apply restrictions on roles that I created within Microsoft. That worked quite as a built-in feature. OneLogin Customer Identity by One Identity supports multi-factor authentication and single sign-on for my organization by being flexible for the user in terms of using either Google MFA or Duo. Sometimes I force the use of Duo as my MFA. Although I understood that OneLogin Customer Identity by One Identity has its own multi-factor authentication, I cannot recall the outcome when I tried to use that feature from OneLogin Customer Identity by One Identity. I would rate this review as a 9 out of 10.
My advice for others considering using OneLogin Customer Identity by One Identity is that I would easily recommend it. It is a solution that delivers what it promises, easily accomplishes what it sets out to deliver, with straightforward implementation and very good scalability. Given that it is a SaaS system, you will hardly face outages or disruptions, and it has straightforward applicability; it serves its purpose with a simple implementation. Overall, I would recommend it a lot. I liked the interview a lot, but I think it could have been a bit faster. It took a bit too long, but overall it was very interesting, conducted effectively, and it made it possible to understand the needs. I gave this review a rating of 9 out of 10.
My advice for others looking into using OneLogin Customer Identity is to be specific to the domain, understand the MFA setup, and know how to handle locked accounts and forgotten passwords, guiding users on how to connect with the IT department. We also aim to provide hands-on experiences that help users familiarize themselves with OneLogin Customer Identity's access process. I would recommend OneLogin Customer Identity to large organizations because it is very effective at saving time for customers. It is crucial for customers to understand how the MFA works and be familiar with lockout policies and password reset procedures. OneLogin Customer Identity can provide a direct link for users to reset their passwords without intervention. Moreover, I suggest enabling passwordless authentication, especially for customers using personal devices. The accuracy and reliability of OneLogin Customer Identity's output are sometimes problematic, but these issues are being addressed with collaboration between internal teams focused on security and product development. Regarding OneLogin Customer Identity's AI capabilities, my thoughts focus on governance and security. When it comes to the security and governance of the AI features, I am aware that while AI has potential, it can also pose risks, especially when it involves breaking the code. Tools like Microsoft Copilot and ChatGPT show that there are challenges, indicating that the AI features still need significant improvements for data security. I rate OneLogin Customer Identity an 8 out of 10 at the moment because it is functioning really well. I chose 8 out of 10 because I believe no tool can be 100% perfect; every product needs improvement and enhancement over time, which is why I deducted two points.
Speed is moderate and quality is good. For support, I would rate it as eight out of 10, and for quality, it is a full 10 out of 10 because I haven't faced any issues and they have supported us a lot of times. Overall, I would rate OneLogin Customer Identity as seven out of 10.
My advice for others looking into using OneLogin Customer Identity is that it is a must-have for every company looking to secure their accounts and avoid security breaches. My user experience using OneLogin Customer Identity has been very positive so far, and I would recommend it to everyone who values their privacy and security. It is also a great solution for forgotten passwords because you just have to remember one password now to unlock everything. I have rated this product nine out of ten overall.
My advice for others looking into using OneLogin Customer Identity is that if you want to improve the security of all your applications, save time while having a single sign-on and passwordless experience, you should definitely use OneLogin because it is also very cost-effective and easy to use for everyone. I would rate this product a 9 out of 10.