If you were talking to someone whose organization is considering BeyondTrust Endpoint Privilege Management, what would you say?
How would you rate it and why? Any other tips or advice?
It is mainly deployed on-prem. About 95% of the sales that I do are on-prem solutions. That's because we're talking about security. It is a good technology. I would definitely recommend this solution. I would never sell it if I can't recommend it. I would give it an eight out of 10.
We are a customer and an end-user. I'm not sure which version of the solution we're on right now. I cannot speak to the exact version number we are using. I would definitely recommend the product to other companies and users. For us, it's a very important organizational tool. Overall, I would rate it at an eight out of ten. We're mostly quite satisfied with its capabilities.
I would rate BeyondTrust Endpoint Privilege Management a nine out of ten.
Overall, I'd rate the solution five out of ten. I would definitely recommend it, however, I would recommend organizations test a couple of solutions based on their requirements. There will be a different requirement for a retail outlet and a different requirement for an oil and gas company. Even though it is privileged remote access, different accesses most likely need to be granted. If somebody is a software developer, and somebody is just for support, they will need different types of access. Whether this solution offers that a company needs depends on different requirements from different end-users.
This is a good solution that I would recommend, but in the Nigerian market, the price of this solution is challenging. Many companies are choosing competing solutions like CyberArk because the cost is lower. If the price were more friendly then it would have a better share of the market. I would rate this solution an eight out of ten.
We're a BeyondTrust reseller. I'd recommend the solution. However, the pricing is not competitive and I find in the Nigerian market we're losing ground to CyberArk because the pricing is so unfriendly for the region. They need to try and match their competitors here in order to stay competitive overall in the market. I'd rate the solution eight out of ten.
This program has a good reputation in the market and it is more required for the security of your infrastructure. It is a product that you can trust. The only thing I'm looking for in the next version is that the bug fixes have to be more frequent and the solution has to be more reliable and more flexible. On a scale from one to 10, I'll give it a six.
Approach it slowly. Don't rush in and drop things down there. Do it carefully, because you might end up breaking access to systems, which is complicated when you're running a production environment. Make sure you go through the testing process vigorously before you deploy. I would give BeyondTrust a seven out of ten. There are some features in CyberArk that are better, cheaper, or easier to implement. Some of those running in CyberArk don't have the conflicts that BeyondTrust has, as there are many products in the suite. You've got to compare apples with apples.
Don't start the implementation until you get the prerequisite sheet confirmed from the customer. If not, you may waste a lot of time at the customer's site. I have learned a couple of things from this product. First, if the organization doesn't have a structured hierarchy of the work or the segregation of duties properly implemented, no matter what kind of security there is, it tends to fail. Operationally, it tends to fail. The tasks never get finished. BeyondTrust helps define those duties properly. That was one major thing. The other thing I learned is that PAM is not for an inexperienced person. Don't give a PAM solution to a company that is employing inexperienced people, because they will never understand the concept of security and why identity security is important. I would rate this solution as eight and a half or nine out of ten. I am not saying ten, only because of the limited choice of Windows. If it had alternate options available, I would give it a ten.
I would rate BeyondTrust at eight out of 10. It's not a 10 because the scalability and licensing have impacted us a lot. Of the two points that I have deducted: One is the non-flexibility on the pricing and one is the licensing model. When you launch a product in several markets like the European market, the Asian market, or the Russian market, you have to be very flexible when it comes to the pricing.
For a Windows/Linux/Unix mixed environment, it is a good product to management privilege account passwords to prevent security breaches.
Take care regarding the SQL database.
Implementation is simple, but privileged application support may need a lot of testing. Support may not be able to help due to a lack of understanding of your environment.