* The tool is very easy to use, we got on-premise training from Panorama, within days we were proficient enough to play with the tool. * The customer service is very responsive, they answered our queries. * I saw lot of people complaining about the lack of community forum, but they do have a forum which is quite active. * The tool is extremely easy to use, with a click you can import data and create the visualizations. * The things I like most is it supports variety of charts, I was quite bored with my previous BI tool which mostly supported bar, line and pie charts. I can now create more meaningful charts radar, donut, pareto, scatter, range, point, boxplot, etc.
