Splunk Security Essentials vs xMatters comparison

Splunk and Everbridge are both solutions in the IT Alerting and Incident Management category. Splunk is ranked #14 with an average rating of 8.0, while Everbridge is ranked #9. Splunk holds a 0.2% mindshare in IMS, compared to Everbridge’s 6.1% mindshare. Additionally, 100% of Splunk users are willing to recommend the solution, compared to 96% of Everbridge users who would recommend it.

Splunk Security Essentials

Read 2 Splunk Security Essentials reviews

46 Views
9 Comparison Views

100% willing to recommend

xMatters

Read 31 xMatters reviews

830 Views
472 Comparison Views

96% willing to recommend

Splunk Security Essentials

xMatters

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Executive SummaryUpdated on Jan 2, 2025

xMatters and Splunk Security Essentials compete in incident management and security analytics. Splunk Security Essentials offers comprehensive security features, which may justify its higher cost and steeper learning curve, while xMatters is notable for its responsiveness in incident management.

Features: xMatters focuses on incident alerting, automation, and integration with multiple platforms, emphasizing incident response and collaboration. Splunk Security Essentials offers pre-built security analytics, visualization tools, and integration with third-party security tools, providing a capable environment for security data analysis and threat detection.

Ease of Deployment and Customer Service: xMatters is recognized for its straightforward deployment process and efficient customer support, ideal for teams needing immediate incident management solutions. Splunk Security Essentials requires more time and resources for deployment and training, but its robust capabilities are valuable for users needing advanced features.

Pricing and ROI: xMatters has a competitive price, offering significant ROI through improved incident response and reduced downtime. Splunk Security Essentials, though more expensive to set up, can deliver substantial ROI for organizations requiring detailed security insights through enhanced threat detection and optimized security operations.

To learn more, read our detailed Splunk Security Essentials vs. xMatters Report (Updated: April 2025).

Buyer's Guide

Splunk Security Essentials vs. xMatters

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk Security Essentials

Ranking in IT Alerting and Incident Management

14th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Data Visualization (20th), Security Incident Response (11th)

xMatters

Ranking in IT Alerting and Incident Management

9th

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the IT Alerting and Incident Management category, the mindshare of Splunk Security Essentials is 0.2%, up from 0.2% compared to the previous year. The mindshare of xMatters is 6.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management

Featured Reviews

Srinivas Prudhivi Reddy

Lead Consultant at Stickman cyber

Enables us to examine the parameters of the events found and take appropriate actions as necessary

Once we've configured our logs, for example, if we need to monitor processes and IP addresses, we ensure these logs are being ingested into our Splunk instance. The logs gathered from various endpoints are then consolidated into our Splunk platform. Once the data is collected, we can create searches and dashboards to analyze it. With these searches and dashboards, we gain insights into events and can make informed decisions based on them. We'll examine the parameters of these events and take appropriate actions as necessary.

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Dean-Robinson

Sr. Developer at a media company with 10,001+ employees

A versatile solution with excellent logging capabilities that reduced our time to resolve

The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups that have been created recently, haven't logged in and so on. Previously, this was hard work, but they added loads of filters, making it more accessible. Still, the ability to create custom-designated reports that I could run and schedule would be fantastic for me. It would be good if they keep improving the reporting functionality, as it can be somewhat restrictive sometimes. There are a couple of improvements that xMatters could make to the incident hub, where we can manage high-priority incidents. More sharing capability between collaborating incident managers would be good to see, including the ability to whiteboard. That would allow them to share and sketch out ideas while looking for a solution. Those two features are essential, and that's why we want to use the solution in conjunction with Everbridge because xMatters doesn't have them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."

"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."

"One of the things that really attracted me is in workflows, you can write your own custom steps in JavaScript. You are not restricted to the steps that they provide. If you can write it in JavaScript, you can pretty much do anything. It gives me flexibility in ways that other platforms don't. For example, the online dashboard system we use is not a widely used one, but they have an API. So, I'm able to write the JavaScript steps to do things like check if a system's in the maintenance window or create an instant on the dashboard or change the status of an instant. I'm not dependent on the dashboard provider or xMatters creating steps for me."

"By adding the ServiceNow integration, we have been able to page support groups for critical incidents and move scheduling from ServiceNow into xMatters, offering more control to our support groups."

"People are able to go in and update their contact information and even set things like when they're going to be on vacation and who their backup is."

"The Flow Designer is quite valuable, as you can set up integrations and flows without necessarily needing to know about code."

"Having our users manage their own notification devices within xMatters is huge, since it takes the burden off our datacenter."

"Made it very easy to implement our roster of people who receive alarms with the REST API."

"Support has been great. They responded very quickly to all the support cases that I have submitted."

"The cloud solution reduces alarming to the core, which means no need to provision your server, which is great."

More xMatters pros

Cons

"The price could be improved."

"The reporting feature needs to be more user-friendly."

"When you are not using the conference bridge from xMatters and you are using an external one, it is a little bit hard to get the person whom xMatters calls to jump directly to the external bridge. They need to hang up the phone and then get to the email to get the URL so that they can jump on the bridge. There is no direct connection from xMatters to that external bridge, but I understand that part of the business."

"While the documentation is good, the knowledge base - the collection of user supported community forums - is a little weak compared to some of the other products I've used. If I have a problem that I can't find the answer to in the documentation, there are very few places to go after that, because the user base, the community forums, are not strong for me to find someone who's had the same issue as me, and find out what the answer to their problem was. That's somewhat of a weak point."

"As an agent, as someone who is on call, I can mark an absence time and I can optionally put somebody in my place, but once you've done that, you can't edit it. You have to delete it and create a new absence, which is annoying, but it's not a massive issue. It's a minor annoyance. That's probably about the only thing I can come up with because I absolutely love the product. It's met our needs so well."

"If you want to alter a custom field, you can do so via import/export. But you can't have an unlimited number of custom fields, so in a large environment with a lot of teams, team provisioning becomes more difficult."

"I would like xMatters to provide users with the capability of administering it on their own. I do a lot of hand-holding with them."

"The only thing that has caught us out a little bit is that on certain screens, you don't have the same admin options. There should be more consistency with the admin options because not all screens provide you with the same options. As an administrator, it feels like they should always be there. For example, on some screens, there is an Export button that provides fantastic, detail-rich exports, which obviously are very handy because then you can, as an administrator, do your administration, and extract what has been done to share with or prove to others. However, the Export button is not always present, and on the screens where it isn't, you miss it. You're like, "Oh, where's the Export button?", which can be quite problematic. There should be more consistency in the UI in terms of available options for anything that is referenced data or configurable. If you can put it in, there should be a way to run an export function to essentially pull it out. That's the only improvement that I can really think of."

"The data validation and verification need to be enhanced so that when data is changed, it reviews it in an automated manner and catches all of the anomalies."

"In terms of restoration, if you delete something, or you have multiple users that have the ability to delete a group, a user profile, or a workflow, the ability to restore it within the GUI is not available. There are a whole bunch of programs that are required to allow for that to happen. A button to go back to a good point in time would be really nice. A lot of other tools have a better backup and restoration solution, but xMatters is a little bit short on that. They have about 95% solution available, but the other 5% requires manual effort. We would like to be able to just push a button and say, "I want to restore this piece back to this date," but we can't do that with the tool right now."

More xMatters cons

Pricing and Cost Advice

Information not available

"xMatters shortens the time to resolution, so the amount saved in potential lost revenue and productivity has justified the cost for our organization."

"The features they provide, versus the cost, are pretty good."

"If you are willing to pay for the licensing of it, it is able to scale out."

"There's a significant difference between a full license, which allows people to respond to and acknowledge receipt of messages, and a more scaled-down license, which just allows people to see the notification. So we need to evaluate what license they need when onboarding new users because the full license is significantly more expensive."

"The pricing is tiered so we took that into account. If we were to license 10 or 20 people, that would be a certain price. And if we were to license 50 or 100, there would be a little bit of discounting. But the per-user license was right in line with what we were expecting."

"This is our biggest issue: licensing. Our customer has only purchased a set number of full licensed users, and we are constantly running up against our license limit. To mitigate licensing concerns, we completely control at the admin level user additions and removals, and do a monthly cleanup process driven by security contractor removal reports."

"The pricing is too high... we procured 150 licenses and we have almost 1,500 users in IT. We had to come up with a few ideas for determining which users get a license and which users don't need one. Due to the limitation of the number of licenses, we were unable to integrate the user profiles with Active Directory."

"I would definitely say it's worth the value. I wouldn't say it's expensive, but most people who pick xMatters are not going to select xMatters based on price. There are other lower-priced competitors that are out there. But I would say for what we're getting, it's worth the money."

More xMatters pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

34%

Financial Services Firm

21%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Splunk Security Essentials?

Pricing and licensing are managed by our vendor management team and are not under my purview.

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What needs improvement with Splunk Security Essentials?

The reporting feature needs to be more user-friendly. It would help if it were easier to generate reports similar to other cybersecurity tools. Additionally, more automation in alert systems would ...

See all answers

What is your primary use case for Splunk Security Essentials?

I use Splunk Security Essentials for monitoring as part of my organization. We use it for our security processes and to gather reports on performance, security, and bottlenecks. It's primarily util...

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Comparisons

No data available

Everbridge IT Alerting vs xMatters

Compared 32% of the time

PagerDuty Operations Cloud vs xMatters

Compared 30% of the time

ServiceNow vs xMatters

Compared 22% of the time

Opsgenie vs xMatters

Compared 17% of the time

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Product Reports

Buyer's Guide

Data Visualization

April 2025

Download Splunk Security Essentials product report

Buyer's Guide

xMatters

April 2025

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Also Known As

No data available

xMatters IT Management

Overview

Splunk Security Essentials provides a user-friendly interface that streamlines security operations with prebuilt content, helping organizations implement and manage security use cases efficiently.

This tool allows users to navigate a wide range of security use cases, offering valuable insights and tailored solutions. With its ability to enhance security postures, Splunk Security Essentials is essential for managing complex security operations. It supports use case development by providing actionable guidance and resources, enabling effective security measure planning.

What are the standout features of Splunk Security Essentials?

Prebuilt Use Case Content: Provides ready-to-use templates for common security scenarios.
Visual Analytics: Offers intuitive data visualization for threat analysis and reporting.
Guided Implementation: Facilitates easy adoption through step-by-step use case setups.

Which benefits and ROI can be expected when evaluating Splunk Security Essentials reviews?

Improved Threat Detection: Enhances the capability to identify and mitigate threats quickly.
Operational Efficiency: Streamlines processes, saving time and resources.
Cost-Effective: Reduces the need for additional security tools through integrated solutions.

In financial and healthcare sectors, Splunk Security Essentials is often utilized to bolster security frameworks, addressing unique industry challenges. Its adaptable structure supports compliance requirements, ensuring sensitive data protection and regulatory adherence in environments where security is paramount.

Splunk

xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.

To learn more, request a demo.

Reliable services, rapid innovation: Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale with the xMatters service reliability platform.

Automate on the xMatters service reliability platform: Move faster with confidence. Our no-code and low-code integrations let you build flexible workflows to address issues proactively—even during deployments.

Frictionless on-call: Manage on-call seamlessly. Automatically escalate to the right people, schedule with ease, and act on detailed alerts from anywhere.

Adaptive Incident Management: Stay resilient in any scenario with our adaptive approach to incident management. Automate resolution, protect customers from disruptions, and learn from each event.

Signal Intelligence: Put situations in context and cut through the noise of multiple monitoring tools with filtering and suppression, alert correlation, enriched notifications, and routing based on role or function.

Actionable Analytics: Get quick insights into key metrics to understand inefficiencies, boosting collaboration and productivity across engineering and operations teams.

Everbridge

Sample Customers

Information Not Available

Over 2.7 million users trust xMatters daily at successful startups and global giants including athenahealth, BMC Software, Box, Credit Suisse, Danske Bank, Experian, NVIDIA, ViaSat and Vodafone. xMatters is headquartered in San Ramon, California and has offices worldwide. Visit our website to see how business like yours found solutions with xMatters.

Buyer's Guide

Splunk Security Essentials vs. xMatters

April 2025

Free Report: Splunk Security Essentials vs. xMatters

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