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Splunk Security Essentials vs xMatters comparison

Splunk and Everbridge are both solutions in the IT Alerting and Incident Management category. Splunk is ranked #14 with an average rating of 8.5, while Everbridge is ranked #10. Splunk holds a 0.4% mindshare in IMS, compared to Everbridge’s 7.4% mindshare. Additionally, 100% of Splunk users are willing to recommend the solution, compared to 96% of Everbridge users who would recommend it.
Splunk Security Essentials
Read 4 Splunk Security Essentials reviews
  • 247 Views
  • 77 Comparison Views
100% willing to recommend
xMatters
Read 31 xMatters reviews
  • 1,050 Views
  • 840 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

xMatters and Splunk Security Essentials compete in incident management and security analytics. Splunk Security Essentials offers comprehensive security features, which may justify its higher cost and steeper learning curve, while xMatters is notable for its responsiveness in incident management.

Features: xMatters focuses on incident alerting, automation, and integration with multiple platforms, emphasizing incident response and collaboration. Splunk Security Essentials offers pre-built security analytics, visualization tools, and integration with third-party security tools, providing a capable environment for security data analysis and threat detection.

Ease of Deployment and Customer Service: xMatters is recognized for its straightforward deployment process and efficient customer support, ideal for teams needing immediate incident management solutions. Splunk Security Essentials requires more time and resources for deployment and training, but its robust capabilities are valuable for users needing advanced features.

Pricing and ROI: xMatters has a competitive price, offering significant ROI through improved incident response and reduced downtime. Splunk Security Essentials, though more expensive to set up, can deliver substantial ROI for organizations requiring detailed security insights through enhanced threat detection and optimized security operations.

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Buyer's Guide
Splunk Security Essentials vs. xMatters
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Security Essentials
Ranking in IT Alerting and Incident Management
14th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
Data Visualization (18th), Security Incident Response (10th)
xMatters
Ranking in IT Alerting and Incident Management
10th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the IT Alerting and Incident Management category, the mindshare of Splunk Security Essentials is 0.4%, up from 0.1% compared to the previous year. The mindshare of xMatters is 7.4%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management
 

Featured Reviews

Srinivas Prudhivi Reddy - PeerSpot reviewer
Enables us to examine the parameters of the events found and take appropriate actions as necessary
Once we've configured our logs, for example, if we need to monitor processes and IP addresses, we ensure these logs are being ingested into our Splunk instance. The logs gathered from various endpoints are then consolidated into our Splunk platform. Once the data is collected, we can create searches and dashboards to analyze it. With these searches and dashboards, we gain insights into events and can make informed decisions based on them. We'll examine the parameters of these events and take appropriate actions as necessary.
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Dean-Robinson - PeerSpot reviewer
A versatile solution with excellent logging capabilities that reduced our time to resolve
The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups that have been created recently, haven't logged in and so on. Previously, this was hard work, but they added loads of filters, making it more accessible. Still, the ability to create custom-designated reports that I could run and schedule would be fantastic for me. It would be good if they keep improving the reporting functionality, as it can be somewhat restrictive sometimes. There are a couple of improvements that xMatters could make to the incident hub, where we can manage high-priority incidents. More sharing capability between collaborating incident managers would be good to see, including the ability to whiteboard. That would allow them to share and sketch out ideas while looking for a solution. Those two features are essential, and that's why we want to use the solution in conjunction with Everbridge because xMatters doesn't have them.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."
"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."
"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."
"They have a good catalog of plans to use to resist the attacks."
"We have reduced the time it takes to resolve major incidents through xMatters’s conference bridge management solution."
"For our organization, sending notifications out via subscriptions for outages."
"We use xMatters for alarming infrastructure outages and failures of batch jobs (post-processing)."
"We're able to point all of our alerting tools at xMatters and have it route alerts to the right people at the right time. We're able to generate major instant notifications for product outages, get all of our people on the bridge at the same time, and include information from our monitoring tools with that. So everyone is speaking the same language and seeing the same information. We're able to route those notifications not only to people, but also to other tools like Slack channels, where everyone can get in and collaborate."
"Made it very easy to implement our roster of people who receive alarms with the REST API."
"The automatic logging that's built into xMatters, especially the timeline of events, is very helpful because we can figure out why a particular person got a call... Having that level of detail built-in makes it really easy for me or the managers to prove that's what happened, and we can self-serve that information. It gives people the autonomy to know why they got a call."
"Being SaaS-based is a plus. Regardless of the state of our network or infrastructure, xMatters will still be available via a mobile device."
"It has improved our time to respond. Prior to the use of xMatters, it might take hours or even a day to get someone involved on a problem. Now, it's down to minutes."
More xMatters pros
 

Cons

"They could add more AI content or AI and machine learning."
"The reporting feature needs to be more user-friendly."
"The price could be improved."
"Support may take longer than desired to resolve some issues."
"The user interface could be more intuitive. Once you know what you're doing, you're fine. However, if you don't know where to start then it can be a bit difficult to figure out how to make it work and how it will function together with different tools in the Flow Designer."
"When you are not using the conference bridge from xMatters and you are using an external one, it is a little bit hard to get the person whom xMatters calls to jump directly to the external bridge. They need to hang up the phone and then get to the email to get the URL so that they can jump on the bridge. There is no direct connection from xMatters to that external bridge, but I understand that part of the business."
"Reporting is the weakest point of xMatters. Since xMatters has very limited reporting and only maintains logs of events for a short period of time, we export event and conference logs to our ITSM solution."
"We have had outages with the product. We have experienced functionality (defects), such as conference bridges can only be opened for four hours at a time and people get kicked out."
"As an agent, as someone who is on call, I can mark an absence time and I can optionally put somebody in my place, but once you've done that, you can't edit it. You have to delete it and create a new absence, which is annoying, but it's not a massive issue. It's a minor annoyance. That's probably about the only thing I can come up with because I absolutely love the product. It's met our needs so well."
"On-call management scheduling is difficult."
"A lot of the issues that we've had have already been addressed. However, they could be clearer with the actual throughput and the costs. The throughput that we signed up for was a lot lower than what we needed, and we had to pay a lot more to get the throughput that we needed."
More xMatters cons
 

Pricing and Cost Advice

Information not available
"There's a significant difference between a full license, which allows people to respond to and acknowledge receipt of messages, and a more scaled-down license, which just allows people to see the notification. So we need to evaluate what license they need when onboarding new users because the full license is significantly more expensive."
"We're currently per license. We're paying around $44,000 per year for 80 full users and 300 standard users. For a new implementation, we also need to pay for an expert."
"xMatters shortens the time to resolution, so the amount saved in potential lost revenue and productivity has justified the cost for our organization.​"
"If you are willing to pay for the licensing of it, it is able to scale out.​"
"​I do not think it is worth the value.​"
"Cost is probably my biggest concern. I know the solution was recently acquired by Everbridge, and Everbridge was one of the competitors that was included in our RFP five years ago. Everbridge's costs were astronomical compared to where every other solution was, not just xMatters."
"Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features."
"It feels like good value in the sense that the service is excellent. The people above me who look at such things have renewed it a couple of times, and I think they would have thought whether it was good value, whether it was wildly overpriced, or whether there were better and cheaper alternatives. So, from that perspective, the pricing is fair and proper."
More xMatters pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
29%
Financial Services Firm
11%
Performing Arts
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Splunk Security Essentials?
Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.
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What needs improvement with Splunk Security Essentials?
I have not used Splunk Security Essentials' customizable dashboards. I have not taken advantage of the pre-built security use cases in Splunk.
See all answers
What is your primary use case for Splunk Security Essentials?
We use Splunk Security Essentials. We have projects, though not many projects per year. The solution is used to resist cyber attacks. They have a good catalog of plans to use to resist the attacks.
See all answers
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Comparisons

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Product Reports

Buyer's Guide
Data Visualization
July 2025
Splunk Security Essentials reportDownload Splunk Security Essentials product report
Buyer's Guide
xMatters
July 2025
xMatters reportDownload xMatters product report
 

Also Known As

No data available
xMatters IT Management
 

Overview

Splunk Security Essentials provides a user-friendly interface that streamlines security operations with prebuilt content, helping organizations implement and manage security use cases efficiently.

This tool allows users to navigate a wide range of security use cases, offering valuable insights and tailored solutions. With its ability to enhance security postures, Splunk Security Essentials is essential for managing complex security operations. It supports use case development by providing actionable guidance and resources, enabling effective security measure planning.

What are the standout features of Splunk Security Essentials?
  • Prebuilt Use Case Content: Provides ready-to-use templates for common security scenarios.
  • Visual Analytics: Offers intuitive data visualization for threat analysis and reporting.
  • Guided Implementation: Facilitates easy adoption through step-by-step use case setups.
Which benefits and ROI can be expected when evaluating Splunk Security Essentials reviews?
  • Improved Threat Detection: Enhances the capability to identify and mitigate threats quickly.
  • Operational Efficiency: Streamlines processes, saving time and resources.
  • Cost-Effective: Reduces the need for additional security tools through integrated solutions.

In financial and healthcare sectors, Splunk Security Essentials is often utilized to bolster security frameworks, addressing unique industry challenges. Its adaptable structure supports compliance requirements, ensuring sensitive data protection and regulatory adherence in environments where security is paramount.

Splunk

xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.

To learn more, request a demo.

  • Reliable services, rapid innovation: Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale with the xMatters service reliability platform.
  • Automate on the xMatters service reliability platform: Move faster with confidence. Our no-code and low-code integrations let you build flexible workflows to address issues proactively—even during deployments.
  • Frictionless on-call: Manage on-call seamlessly. Automatically escalate to the right people, schedule with ease, and act on detailed alerts from anywhere.
  • Adaptive Incident Management: Stay resilient in any scenario with our adaptive approach to incident management. Automate resolution, protect customers from disruptions, and learn from each event.
  • Signal Intelligence: Put situations in context and cut through the noise of multiple monitoring tools with filtering and suppression, alert correlation, enriched notifications, and routing based on role or function.
  • Actionable Analytics: Get quick insights into key metrics to understand inefficiencies, boosting collaboration and productivity across engineering and operations teams.

Everbridge
 

Sample Customers

Information Not Available
Over 2.7 million users trust xMatters daily at successful startups and global giants including athenahealth, BMC Software, Box, Credit Suisse, Danske Bank, Experian, NVIDIA, ViaSat and Vodafone. xMatters is headquartered in San Ramon, California and has offices worldwide.  Visit our website to see how business like yours found solutions with xMatters.
Buyer's Guide
Splunk Security Essentials vs. xMatters
July 2025
Free Report: Splunk Security Essentials vs. xMatters
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