ServiceNow Cloud Observability vs Snyk AppRisk [EOL] comparison

ServiceNow and Snyk are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 100% of ServiceNow users are willing to recommend the solution.

ServiceNow Cloud Observability

Read 4 ServiceNow Cloud Observability reviews

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100% willing to recommend

Snyk AppRisk [EOL]

ServiceNow Cloud Observability

Snyk AppRisk [EOL]

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Executive SummaryUpdated on Jun 4, 2025

ServiceNow Cloud Observability and Snyk AppRisk [EOL] are competing in enhancing organizational IT efficiencies and security. ServiceNow Cloud Observability demonstrates advantages in support and pricing, while Snyk AppRisk [EOL] provides compelling features that justify its higher cost.

Features: ServiceNow Cloud Observability offers comprehensive monitoring capabilities, seamless integration across diverse IT environments, and ensures performance optimization. Snyk AppRisk [EOL] excels in identifying security vulnerabilities, providing in-depth analysis, and rapid response mechanisms. The primary focus distinguishes them, with ServiceNow emphasizing operational efficiency and Snyk prioritizing security enhancement.

Ease of Deployment and Customer Service: ServiceNow Cloud Observability features a streamlined deployment process integrated into existing IT frameworks, backed by responsive customer service for prompt issue resolution. Snyk AppRisk [EOL] facilitates effective integration with a focus on security aspects during deployment, supported by specialized customer service addressing security concerns. The main difference is ServiceNow's broader integration approach versus Snyk's security-specific deployment focus.

Pricing and ROI: ServiceNow Cloud Observability offers a cost-effective pricing model, promising significant ROI through operational optimization. Snyk AppRisk [EOL] has higher pricing reflecting its specialized security features that deliver substantial ROI for security-focused organizations. The notable distinction is ServiceNow's alignment with cost efficiency and operational gains contrasted with Snyk's security-focused ROI.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: July 2025).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ServiceNow Cloud Observability

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (39th)

Snyk AppRisk [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Prashant-Sharma

Senior Software Engineer at a retailer with 10,001+ employees

Provides effective observability and offers robust alerting and monitoring capabilities

We use some SDK to integrate like tips in our code, in our Java code or whatever code, rightly, Skylight or whatever. So, the SDK that we use is not very easy to get a hold of. So, a person who is more experienced is able to write proper code so that an operation can have an operation name to set. So, SDK would be improved for developers so that the integration and code will get easier. The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement. Currently, what happens is, suppose in a stream, we have lots of spans. So if there is something I can filter, for example, in a single trace, there are ten calls with it. And if I have to filter, I have to go inside the individual trace to get the call. In future releases, I want to see if it is possible to filter them at a very high stream level. So, for example, I want to filter the calls only from service A, ten calls, and I want to filter only two calls out of ten. So, instead of doing that filter at the trace level, can I do it at a stream level.

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

13%

Retailer

11%

Financial Services Firm

12%

Retailer

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about LightStep?

The UI is very intuitive.

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What needs improvement with LightStep?

There are a lot of workflows and connectors. In terms of licensing, users would want the product to offer them the ability to tailor the tasks offered in the solution to suit their needs.

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What is your primary use case for LightStep?

I use the solution in my company since it has multiple tenants available. Basically, what happens in business is that you have a hybrid setup model, and for that, you extensively use a cloud platfo...

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Comparisons

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Compared 33% of the time

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Compared 29% of the time

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Compared 18% of the time

IBM Instana Observability vs ServiceNow Cloud Observability

Compared 11% of the time

Splunk Observability Cloud vs ServiceNow Cloud Observability

Compared 10% of the time

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Compared 22% of the time

Prometheus Group vs Snyk AppRisk [EOL]

Compared 15% of the time

Wiz Code vs Snyk AppRisk [EOL]

Compared 15% of the time

CrowdStrike Falcon Cloud Security vs Snyk AppRisk [EOL]

Compared 11% of the time

Apiiro vs Snyk AppRisk [EOL]

Compared 9% of the time

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Product Reports

Buyer's Guide

ServiceNow Cloud Observability

June 2025

Download ServiceNow Cloud Observability product report

Buyer's Guide

Application Security Posture Management (ASPM)

July 2025

Download Snyk AppRisk [EOL] product report

Also Known As

LightStep

Enso Security, Helios

Overview

ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports.

ServiceNow

Snyk AppRisk [EOL] offers a comprehensive approach to application security, aiding enterprises in identifying and managing software vulnerabilities efficiently for enhanced cybersecurity postures.

Designed for organizations aiming to fortify their application landscapes, Snyk AppRisk [EOL] integrates seamlessly into development workflows to automate vulnerability detection across dependencies. It provides insights to mitigate risks rapidly, aligning security with business objectives. This capability is essential for staying ahead of potential threats while maintaining agile software production.

What are the key features of Snyk AppRisk [EOL]?

Automated Vulnerability Detection: Continuously scans applications to identify potential weaknesses.
Comprehensive Reporting: Delivers detailed analysis for informed decision-making.
Integration Capabilities: Connects with development tools to streamline processes.
Real-Time Alerts: Provides immediate notifications for emerging vulnerabilities.

What benefits or ROI should users consider in reviews?

Enhanced Security Posture: Reduced risk exposure through proactive measures.
Time Efficiency: Streamlined processes lead to quicker mitigation actions.
Cost Savings: Prevents costly breaches by addressing vulnerabilities early.

In industries like finance and healthcare, Snyk AppRisk [EOL] is implemented to safeguard sensitive information and ensure compliance with industry standards. Its adaptability makes it a preferred choice for diverse sectors requiring robust security assessments.

Snyk

Sample Customers

InVision, Twilio, Lyft, Yext, DigitalOcean,

Information Not Available

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

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