RSA SecurID vs Symantec Advanced Authentication comparison

RSA SecurID and Symantec Advanced Authentication both compete in the multi-factor authentication category. Symantec Advanced Authentication appears to have an edge due to its comprehensive features, despite RSA SecurID's benefits in pricing and support.

RSA SecurID offers reliable token-based authentication, integration with various applications, and strong support for traditional authentication methods. Symantec Advanced Authentication provides a broader range of authentication methods, including biometric authentication, risk-based authentication, and adaptive authentication, appealing to users seeking advanced security features.

RSA SecurID could improve its mobile application functionality, streamline its administrative processes, and offer more user-friendly interfaces. Symantec Advanced Authentication users suggest enhancing the simplicity of its configuration options, improving its documentation, and providing a more intuitive user experience. Both products have identified areas for potential improvement based on user feedback.

RSA SecurID is noted for its straightforward deployment process and responsive customer service, making it easier for users to implement. Symantec Advanced Authentication faces criticism for its complex setup process, though it provides quality customer assistance once operational. Users find RSA SecurID easier to deploy and appreciate its reliable support, while Symantec Advanced Authentication offers robust post-deployment assistance despite a more complicated initial setup.

RSA SecurID users are generally satisfied with the setup cost and find the product offers a reasonable return on investment. Symantec Advanced Authentication, perceived as more expensive, is considered worth the extra cost for its advanced features and capabilities. Users feel RSA SecurID provides better immediate value, but Symantec Advanced Authentication justifies its higher price with superior features, resulting in a higher long-term ROI.