Quest KACE Systems Management Appliance and VMware Aria Automation are both competitors in the IT management and automation field. Quest KACE SMA seems to have an edge in service desk management, while VMware Aria Automation excels in complex automation and cloud integration.
Features: Quest KACE SMA is recognized for its efficient asset management, seamless software deployment capabilities, and comprehensive service desk integration. It also provides automation tools that streamline tasks and enhance productivity across large-scale environments. VMware Aria Automation offers a robust, customizable automation framework suitable for complex orchestration. Its support for self-service and integration with multiple clouds and third-party tools enhances its flexibility and scalability.
Room for Improvement: Quest KACE SMA could improve in scaling capabilities and the automation of software updates. Additionally, simplifying end-user tasks and creating more intuitive interfaces for technical operations are desired. VMware Aria Automation could benefit from better integration with non-VMware systems, simplifying its complex setup, and offering improved documentation and cloud integration for smoother operations in hybrid environments.
Ease of Deployment and Customer Service: Quest KACE SMA is appreciated for its straightforward on-premises deployment and reliable customer service. It integrates seamlessly with existing environments. VMware Aria Automation has solid technical support and performs well in private cloud and hybrid scenarios but faces complexities requiring deep understanding for effective setup.
Pricing and ROI: Quest KACE SMA is competitively priced, providing a clear ROI with increased IT efficiency and productivity. It is viewed as a valuable investment for large-scale environments. VMware Aria Automation is considered more expensive, though its integration capabilities can justify the costs for organizations using extensive VMware environments by delivering long-term cost efficiencies.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
The customer service is very good, providing quick customer support in Spanish.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
It operates for both of my products, however, as a product, it is complicated to integrate and automate with other products.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
It helps us automate the workflow of creating many VMs and the TensorFlow key method.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?
What benefits should users consider?
Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
VMware Aria Automation is a cloud management tool that allows companies to simplify their cloud experience through a modern automation platform. The solution is designed to deliver self-service clouds, multi-cloud automation with governance, and DevOps-based security and infrastructure management. It helps organizations improve IT agility, efficiency, and productivity through its various features.
VMware Aria Automation has multiple use cases that include the following:
VMware Aria Automation Features
VMware Aria Automation has various features that allow users to easily perform operations. Some of the solution's capacities include:
VMware Aria Automation Benefits
VMware Aria Automation offers its users various benefits. Some of the biggest advantages that the solution brings to companies that utilize it include:
Reviews from Real Users
Awais J., CTO/CEO at a tech services company, likes VMware Aria Automation because it saves a lot of time, provides more visibility, and has extensive automation capabilities.
An IT consultant at a government rates VMware Aria Automation highly because the product gives you flexibility to analyze and consume resources.
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