Executive SummaryUpdated on Apr 20, 2025
Qualys CyberSecurity Asset Management (CSAM) and Qualys Patch Management are strong contenders in the cybersecurity market, providing solutions for asset management and patch deployment respectively. CSAM holds an advantage with its robust asset discovery and tagging features, crucial for maintaining an accurate and unified view of assets.
Features: Qualys CSAM offers dynamic tagging, comprehensive asset inventory, and integration with cloud and on-premises environments. Its capability to track end-of-life software ensures diligent asset management. Qualys Patch Management provides automated patch scheduling, flexibility in configuration, and efficient vulnerability remediation across diverse operating systems.
Room for Improvement: CSAM could improve by enhancing its integration capabilities and providing a more intuitive user interface. Expanding third-party tool compatibility and offering better vulnerability context would be beneficial. Patch Management requires improvements in driver support, user interface intuitiveness, and enhanced integration options. Providing detailed failure insights could further improve its effectiveness.
Ease of Deployment and Customer Service: Qualys CSAM supports hybrid and public cloud environments for seamless deployment, although some users report deployment challenges. Customer service is generally responsive. Similarly, Patch Management excels in cloud deployment, but initial setups could be challenging for beginners. Effective technical support is noted for timely resolutions.
Pricing and ROI: CSAM's rich features come at a higher cost, which might be prohibitive for small organizations, although the ROI is strong due to its effective vulnerability management. Qualys Patch Management, while costly compared to free tools, provides significant value through bundled offerings, with users citing notable efficiency gains and improved vulnerability management as justification for its price.
