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PGi GlobalMeet vs Polycom RealPresence Clariti comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
26th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Polycom RealPresence Clariti
Ranking in Virtual Meetings
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 1.2%, up from 1.1% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
Sreejith Thulasidas - PeerSpot reviewer
Provides video calling facilities with good video and audio clarity
Polycom RealPresence Clariti is very bad when moving towards the cloud. I think that Microsoft Teams and Zoom have already taken over the market. Polycom is currently looking into more end devices than server components and infrastructure. A cloud version would have been better, but that will not be feasible for Polycom now. It would have been helpful to have a cloud version during the migration stages, but now the time has gone. As a company, it's better for Polycom to look into the video conferencing devices rather than the infrastructure. Earlier, one of the advantages was that the infrastructure was very much open, and it was easy to integrate the tool with other platforms like Cisco. That is not the scenario now, and Polycom should concentrate on the endpoint hardware devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the tool's production support."
"It does a good job of integrating with other software."
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"It's on-prem, which is great."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
 

Cons

"The tool is slow in updating changes. It also has a poor dashboard operating system."
"Polycom RealPresence Clariti is very bad when moving towards the cloud."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"Could have a wider range of use cases."
"The customer needs this platform to be a little bit more customized."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
 

Pricing and Cost Advice

"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
 

Also Known As

GlobalMeet
RealPresence Clariti, Clariti
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Baptist Health Corbin, North Carolina Central University
Find out what your peers are saying about PGi GlobalMeet vs. Polycom RealPresence Clariti and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.