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PGi GlobalMeet vs Polycom RealPresence Clariti comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
22nd
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Polycom RealPresence Clariti
Ranking in Virtual Meetings
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 1.9%, up from 1.1% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.7%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Polycom RealPresence Clariti1.7%
PGi GlobalMeet1.9%
Other96.4%
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
NH
VTC Network manager at a government with 10,001+ employees
The ability to track call flow and history simplifies call management while bridging issues persist
I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable. It improved from a support model perspective. It simplified the licensing, reduced administration since it's based on calls, not based on users. It's about managing the calls and verifying we have enough space as opposed to always adding licenses for endpoints or users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the tool's production support."
"It's on-prem, which is great."
"It does a good job of integrating with other software."
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
 

Cons

"The tool is slow in updating changes. It also has a poor dashboard operating system."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"Polycom RealPresence Clariti is very bad when moving towards the cloud."
"Could have a wider range of use cases."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
"The customer needs this platform to be a little bit more customized."
 

Pricing and Cost Advice

"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
No data available
 

Questions from the Community

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What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
 

Also Known As

GlobalMeet
RealPresence Clariti, Clariti
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Baptist Health Corbin, North Carolina Central University
Find out what your peers are saying about PGi GlobalMeet vs. Polycom RealPresence Clariti and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.