Try our new research platform with insights from 80,000+ expert users

OpenText Operations Orchestration vs Perforce Puppet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (26th), Robotic Process Automation (RPA) (19th)
Perforce Puppet
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
Configuration Management (15th)
 

Mindshare comparison

OpenText Operations Orchestration and Perforce Puppet aren’t in the same category and serve different purposes. OpenText Operations Orchestration is designed for Process Automation and holds a mindshare of 0.7%, down 0.9% compared to last year.
Perforce Puppet, on the other hand, focuses on Configuration Management, holds 1.7% mindshare, down 2.0% since last year.
Process Automation Market Share Distribution
ProductMarket Share (%)
OpenText Operations Orchestration0.7%
Camunda24.8%
Temporal7.4%
Other67.1%
Process Automation
Configuration Management Market Share Distribution
ProductMarket Share (%)
Perforce Puppet1.7%
Red Hat Ansible Automation Platform16.1%
Microsoft Configuration Manager11.5%
Other70.7%
Configuration Management
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The community is very powerful, with extensive knowledge bases available."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"I rate the stability of Puppet as ten out of ten."
"The agent-based feature helps me by being stable."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The versatility is great."
"Puppet Enterprise has good functionalities."
 

Cons

"Only the tool's support can be a drawback where improvements are needed."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"The price is an area that should be addressed because the price is high."
"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise is more complex and difficult to configure."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
 

Pricing and Cost Advice

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Puppet Enterprise’s pricing is competitive."
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
867,445 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
10%
Healthcare Company
7%
Government
7%
Government
13%
Financial Services Firm
13%
Comms Service Provider
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user approximately.
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think of anything for now, except maybe the price, which I consider high at 50%.
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Puppet
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: August 2025.
867,445 professionals have used our research since 2012.