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OpenText Operations Orchestration vs Perforce Puppet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (17th), Robotic Process Automation (RPA) (17th)
Perforce Puppet
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
Configuration Management (14th)
 

Mindshare comparison

OpenText Operations Orchestration and Perforce Puppet aren’t in the same category and serve different purposes. OpenText Operations Orchestration is designed for Process Automation and holds a mindshare of 1.4%, up 0.7% compared to last year.
Perforce Puppet, on the other hand, focuses on Configuration Management, holds 3.9% mindshare, up 1.0% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.4%
Camunda10.9%
IBM BPM5.3%
Other82.4%
Process Automation
Configuration Management Mindshare Distribution
ProductMindshare (%)
Perforce Puppet3.9%
Red Hat Ansible Automation Platform10.3%
HashiCorp Terraform7.4%
Other78.4%
Configuration Management
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
MS
Unix Consultant at ExxonMobil
Have managed configurations efficiently with an adaptable tool
I am using Perforce Puppet in the IT industry. I have experience with configuration management tools, specifically Perforce Puppet. I am a user of Perforce Puppet. I have used modular architecture to customize and integrate with my current IT environment. It is flexible and able to address my specific needs. I have worked with event-driven automation, and it helps to identify potential issues when someone manually changes any configuration on the server. Perforce Puppet reinforces the intended configuration that we have set earlier. I recommend Perforce Puppet as it's a good tool for all kinds of business and easy to use. It takes less than three months to learn how to use Perforce Puppet. On a scale of one to ten, I rate Perforce Puppet an eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"OO, frankly, blows the others out of the water."
"It is easier to manage all the servers, and you can automate processes at one time for all these types of servers, which is very useful."
"The centralization of the administration is what's most valuable for us."
"This solution basically does everything that we need it to do."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"Four years ago, we created a new department for automation, and today the organization has a lot of trust in us and we are placed in each strategic architecture, everybody knows us, trusts us, and is happy to work with us, and we are problem solvers and the innovation robo team."
"We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Before we began using Puppet, everything was manual; once we moved to Puppet, it opened up a completely new world of automated management, which was amazing."
"Return on the IaaS project was breaking even in the same year with deployment of 500 VM servers with a 3-tier app stack, and annual ROI from savings thereafter was to the tune of 60-80%."
"The valuable features I found are installing packages remotely and pushing files from a centralized server, and we can also create users and monitor services remotely."
"The organization of the overall product in terms of usage is very good."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise is a stable solution."
"Puppet Enterprise has good functionalities."
 

Cons

"In order for our customers to have a deeper integration of Operations Orchestration, it needs to be offered with more cloud options, whether that's public or private or hybrid."
"The cost is very high compared to anything else available."
"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."
"There are automation tools out there that are more unified -- network, database, servers. Operations Orchestration doesn't do everything and you need to buy other components for other tasks."
"Customer Service: Below average, 2/10. A lot is needed to be improved upon in their customer service."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"Setup is quite complex, but it is a complex product."
"It takes a lot of resources to implement and support it, which is expensive."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"We would like Puppet to add more integration for applications."
"Well at the beginning it was kind of complex. Because you had a lack of knowledge."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
 

Pricing and Cost Advice

"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"Puppet Enterprise’s pricing is competitive."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
15%
Comms Service Provider
10%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user approximately.
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think of anything for now, except maybe the price, which I consider high at 50%.
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Puppet
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: May 2026.
900,051 professionals have used our research since 2012.