No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Operations Orchestration vs Perforce Puppet comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (21st), Robotic Process Automation (RPA) (20th)
Perforce Puppet
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
Configuration Management (14th)
 

Mindshare comparison

OpenText Operations Orchestration and Perforce Puppet aren’t in the same category and serve different purposes. OpenText Operations Orchestration is designed for Process Automation and holds a mindshare of 1.5%, up 0.7% compared to last year.
Perforce Puppet, on the other hand, focuses on Configuration Management, holds 4.2% mindshare, up 1.7% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.5%
Camunda10.1%
IBM BPM5.7%
Other82.7%
Process Automation
Configuration Management Mindshare Distribution
ProductMindshare (%)
Perforce Puppet4.2%
Red Hat Ansible Automation Platform9.5%
HashiCorp Terraform8.1%
Other78.2%
Configuration Management
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
reviewer2284542 - PeerSpot reviewer
Business Development Manager at a tech services company with 11-50 employees
Automated configuration management ensures consistent server setups
The strength of Puppet is in automated configuration management. We can configure a server once and set rules with Puppet so that future server configurations are automatic and consistent with company requests. Puppet is declarative, meaning it finds the best state for itself and corrects any deviations in the configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have saved few million dollars with OO."
"The ability to basically create any type of flow I want to, go and get the root cause, and to control workflow without people having to know everything that needs to be done."
"HP provides ready to use automation libraries for almost all the IT process automation tasks with no extra cost."
"It’s saved 100’s of man hours monthly."
"It has made the implementation of our IT software policies faster."
"As an integrator of Operations Orchestration, we find that the most valuable feature is really the support that HP provides."
"The automation, hands down, is the future of our company and the direction we're going in, letting us deploy servers in 15 minutes instead of two weeks and even embed monitoring into that same automated service for a huge benefit."
"Four years ago, we created a new department for automation, and today the organization has a lot of trust in us and we are placed in each strategic architecture, everybody knows us, trusts us, and is happy to work with us, and we are problem solvers and the innovation robo team."
"The agent-based feature helps me by being stable."
"Before we began using Puppet, everything was manual; once we moved to Puppet, it opened up a completely new world of automated management, which was amazing."
"Puppet Enterprise has good functionalities."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise is a stable solution."
"Puppet Enterprise provides an autonomous delivery solution and agent-server architecture that was really helpful on our case for Internet base device management."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
 

Cons

"Setup is quite complex, but it is a complex product."
"I would like to see a bit more in the UX. It needs to be a bit more up-to-date."
"There are automation tools out there that are more unified -- network, database, servers. Operations Orchestration doesn't do everything and you need to buy other components for other tasks."
"We have used technical support and we've had our ups and downs with them."
"The setup is a little bit complex, as the first time we needed some help from HPE support, but afterwards on repeating the process it became easier."
"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."
"From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating."
"We have had some issues with memory usage, but that's something that we beefed up and made the system more robust."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"It needs GUI based automation. There is way too much command line work involved."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"At the beginning the initial setup was kind of complex."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
 

Pricing and Cost Advice

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
"Puppet Enterprise’s pricing is competitive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
913,076 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
7%
Financial Services Firm
15%
Outsourcing Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user approximately.
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think of anything for now, except maybe the price, which I consider high at 50%.
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Puppet
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about Camunda, BMC, PagerDuty and others in Process Automation. Updated: August 2026.
913,076 professionals have used our research since 2012.