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NetApp HCI [EOL] vs SteelFusion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SteelFusion
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
HCI (27th)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
it_user866178 - PeerSpot reviewer
Sync to Central and edge protection mitigate my risk in our branch offices
The level of tech support depends on who you get. There are some techs that just read the script and ask you if you’ve rebooted, but once you get past that - or if you have a very technical issue - the support is great. They really know the product and get you up and running again ASAP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"The most valuables features of it are the deduplication and the compaction because the ratios are much better than what we normally get on our FAS storage."
"The most valuable feature of this solution is the SolidFire interface."
"NetApp HCI is a stable solution."
"It has reduced our hypervisor footprint by around 20%."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"Sync to Central and edge protection mitigate my risk in our branch offices. All services that need to be local to the user exist on local servers. Users run applications and access data locally while the data is constantly being synced to Central, and protected. If an edge device fails, we can recover quickly."
 

Cons

"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"I would like to see a better upgrade process, like the one that ONTAP has."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"Setting up disks for use is a multi-step process that could use some refinement. Setting up a core-to-core replication or DR strategy is also cumbersome."
 

Pricing and Cost Advice

"All the licenses are included when you buy the program."
"Its price is comparable to the competitors in the market."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its pricing is lower than our previous solution."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"The licensing fees are renewed annually."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Price is an issue – this is expensive stuff. My advice is to beat up Riverbed as much as possible on price. These things are expensive and there is room for negotiation."
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
19%
Financial Services Firm
19%
Computer Software Company
12%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Roxtec, Engen, Bobst, CBP, IUCN, Mahoning County, Kentucky Transportation Cabinet
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