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NetApp HCI [EOL] vs SteelFusion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SteelFusion
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
HCI (27th)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
it_user866178 - PeerSpot reviewer
Sync to Central and edge protection mitigate my risk in our branch offices
The level of tech support depends on who you get. There are some techs that just read the script and ask you if you’ve rebooted, but once you get past that - or if you have a very technical issue - the support is great. They really know the product and get you up and running again ASAP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution integrates well with all the other applications that we use on our environment."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"NetApp HCI is a stable solution."
"It has reduced our hypervisor footprint by around 20%."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"Sync to Central and edge protection mitigate my risk in our branch offices. All services that need to be local to the user exist on local servers. Users run applications and access data locally while the data is constantly being synced to Central, and protected. If an edge device fails, we can recover quickly."
 

Cons

"To improve the product, they should make it more flexible."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"I would like to see the implementation process improved."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"I would like to have the ability to replicate to multiple sites."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"Setting up disks for use is a multi-step process that could use some refinement. Setting up a core-to-core replication or DR strategy is also cumbersome."
 

Pricing and Cost Advice

"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The price of the solution is okay but could improve."
"The licensing fees are renewed annually."
"Its price is comparable to the competitors in the market."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its pricing is lower than our previous solution."
"All the licenses are included when you buy the program."
"Price is an issue – this is expensive stuff. My advice is to beat up Riverbed as much as possible on price. These things are expensive and there is room for negotiation."
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
19%
Financial Services Firm
19%
Computer Software Company
12%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Roxtec, Engen, Bobst, CBP, IUCN, Mahoning County, Kentucky Transportation Cabinet
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