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NetApp HCI [EOL] vs SteelFusion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SteelFusion
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
HCI (28th)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
it_user866178 - PeerSpot reviewer
Sync to Central and edge protection mitigate my risk in our branch offices
The level of tech support depends on who you get. There are some techs that just read the script and ask you if you’ve rebooted, but once you get past that - or if you have a very technical issue - the support is great. They really know the product and get you up and running again ASAP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"It is easy to administrate the solution, and the company handles its technical support well."
"The most valuable feature of this solution is the SolidFire interface."
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"Sync to Central and edge protection mitigate my risk in our branch offices. All services that need to be local to the user exist on local servers. Users run applications and access data locally while the data is constantly being synced to Central, and protected. If an edge device fails, we can recover quickly."
 

Cons

"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"I would like to see the implementation process improved."
"To improve the product, they should make it more flexible."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"Setting up disks for use is a multi-step process that could use some refinement. Setting up a core-to-core replication or DR strategy is also cumbersome."
 

Pricing and Cost Advice

"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Its price is comparable to the competitors in the market."
"The price of the solution is okay but could improve."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"All the licenses are included when you buy the program."
"The licensing fees are renewed annually."
"Price is an issue – this is expensive stuff. My advice is to beat up Riverbed as much as possible on price. These things are expensive and there is room for negotiation."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Roxtec, Engen, Bobst, CBP, IUCN, Mahoning County, Kentucky Transportation Cabinet
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