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Lookout vs OpenText Connected MX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lookout
Ranking in Mobile Data Protection
6th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (24th), Cloud Access Security Brokers (CASB) (13th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (42nd), Mobile Threat Defense (2nd), ZTNA as a Service (17th), ZTNA (12th), Secure Access Service Edge (SASE) (21st)
OpenText Connected MX
Ranking in Mobile Data Protection
8th
Average Rating
10.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Mobile Data Protection category, the mindshare of Lookout is 4.6%, up from 3.7% compared to the previous year. The mindshare of OpenText Connected MX is 3.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Data Protection
 

Featured Reviews

DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
it_user481848 - PeerSpot reviewer
The primary function of it is to back it up off-site so that if you ever have any kind of data corruption, data loss, that you can easily recover that data.
They have done some drastic improvements just in the last year that have really met a lot of our needs. Being able to sync between computers was a big one; the ability to administer it through a web portal, that was a big thing; and it's all in Connected MX now. At the moment, I don't have anything that I would ask the product manager to add to it, because he's done a really good job of getting it to where it's at right now. Nonetheless, one thing they could do better on is knowledge and education about it. Nobody knows about it, and I feel that everybody needs it, they just don't know it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"We have not had any issues with bugs or breakdowns."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The integration features are the most valuable. The integration is specific to each solution. It works well with SQL and Oracle databases and so on."
 

Cons

"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The initial setup requires a little bit of experience with configuration."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"On the exchange server, you do not have the best options for adjusting your mailbox. This feature is not included. Also, disaster recovery backups can be improved. Some other solutions, such as HP Data Protector, have more features."
 

Pricing and Cost Advice

"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"In terms of feature performance versus cost, they're a good value."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
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Comparisons

No data available
 

Also Known As

CipherCloud
Micro Focus Connected MX, HPE Connected MX
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Lookout vs. OpenText Connected MX and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.