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KACE Systems Management Appliance (SMA) vs Symantec Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KACE Systems Management App...
Ranking in Patch Management
10th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (12th), Unified Endpoint Management (UEM) (9th)
Symantec Patch Management
Ranking in Patch Management
37th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Patch Management category, the mindshare of KACE Systems Management Appliance (SMA) is 4.1%, down from 6.1% compared to the previous year. The mindshare of Symantec Patch Management is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
KACE Systems Management Appliance (SMA)4.1%
Symantec Patch Management0.5%
Other95.4%
Patch Management
 

Featured Reviews

Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
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Top Industries

By visitors reading reviews
University
12%
Government
10%
Non Profit
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise15
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
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Also Known As

Dell KACE Systems Management
Symantec Patch Management Solution
 

Overview

 

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Adventist Health
Find out what your peers are saying about Microsoft, Qualys, HCLSoftware and others in Patch Management. Updated: August 2025.
867,676 professionals have used our research since 2012.