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JenniferSoft vs Prometheus Group comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Prometheus Group
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. The mindshare of Prometheus Group is 2.9%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is a valuable feature."
"It has lots of APIs and libraries to integrate with any kind of language."
"The solution is useful to collect huge metrics."
"The dashboard is very valuable."
"The most valuable feature is that we can receive information in different formats."
"The product is easy to maintain."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The solution offers an easy way to install and scratch values."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
 

Cons

"The solution is pricy and has room for improvement."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"The solution's error handling part could be improved."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"Improvements could be made to the user interface."
"Its stability could be even better."
 

Pricing and Cost Advice

Information not available
"The solution is free of cost."
"The solution is open source."
"Prometheus is an open-source solution."
"The solution is not expensive."
"My company uses the open-source version of the product."
"The tool is open-sourced."
"This is an open-source solution."
"The product is free."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Computer Software Company
14%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Overview

 

Sample Customers

Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Information Not Available
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: August 2025.
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