Try our new research platform with insights from 80,000+ expert users

Infobip vs TeleSign vs Twilio comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Communications Platform as a Service (CPaaS) category, the mindshare of Infobip is 15.1%, down from 18.3% compared to the previous year. The mindshare of TeleSign is 8.7%, down from 14.4% compared to the previous year. The mindshare of Twilio is 38.3%, up from 36.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Communications Platform as a Service (CPaaS)
 

Featured Reviews

Use Infobip?
Share your opinion
Use TeleSign?
Share your opinion
Gustavo Mejía - PeerSpot reviewer
An easy platform with enhanced communication capabilities and a reasonable price
We used Twilio to integrate a solution where the platform was connecting SMS with a user interface. This provided officers and agents a more comfortable and organized way to either send blast messages or have conversations with clients, rather than using a cell phone.  Another use case was with…
report
Use our free recommendation engine to learn which Communications Platform as a Service (CPaaS) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
12%
Financial Services Firm
12%
Transportation Company
6%
Financial Services Firm
14%
Computer Software Company
14%
Government
11%
Manufacturing Company
8%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Twilio?
My thoughts about the metering and billing experience with Twilio are that it has been clear and easy to manage. My e...
What needs improvement with Twilio?
I don't have any specific numbers or estimates on how much easier or faster the enrollment process has become since u...
What is your primary use case for Twilio?
My main use case for Twilio is sending SMS messages from our application. The specific example of how I send SMS mess...
 

Comparisons

 

Overview

 

Sample Customers

BlaBlaCar, ShoeBeDo, TTN, Rapido, E-table, VRL Logistics, Hong Leong Bank, Chocofood, Sila BG, Studio Moderna, Rappi, Scoop, OTP Bank, UBA Bank, Croatian Postal Bank, Zendesk, Refunite, TLC Marketing, Croatian Telecom, Mambu
1. Airbnb 2. Amazon 3. Apple 4. Bank of America 5. Capital One 6. Chase 7. Cisco 8. Coca-Cola 9. Delta Air Lines 10. Disney 11. eBay 12. Facebook 13. Google 14. HP 15. IBM 16. Intel 17. LinkedIn 18. Mastercard 19. Microsoft 20. Netflix 21. Nike 22. Oracle 23. PayPal 24. Pinterest 25. Qualcomm 26. Rakuten 27. SAP 28. Spotify 29. Tesla 30. Uber 31. Visa 32. Walmart 33. WeWork
Lyft, Nordstrom, Zendesk, Twitch, Coca-Cola, Airbnb, Twitter, Dell, American Red Cross