Product | Market Share (%) |
---|---|
IBM Sterling Store Engagement | 2.9% |
RSi | 3.8% |
Other | 93.3% |
IBM Sterling Store Engagement extends access and control of store operations to store associates through intuitive mobile applications that enable omnichannel offerings like buy online, pickup in store and ship from store as well as managing returns across channels. IBM Sterling Store Engagement improves the efficiency of store personnel with real-time access to customer and product information, the ability to view inventory levels at multiple store locations, quickly locate an order, check its status, make any necessary changes to it on behalf of a customer, manage returns and efficiently perform all fulfillment tasks in the store.
Incorporated in 1996, RSI’s mission is to streamline government operations and improve citizen services through the delivery of transformative technologies. RSI is a provider of mission critical integrated tax and compliance software for international, state/province, county/city government and partners with clients on IT initiatives to improve customer service, increase operational efficiency and maximize compliance.
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