We performed a comparison between GoToConnect and Grasshopper based on real PeerSpot user reviews.
Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP."It allows us to serve our clients from home exactly as though we were in the office."
"The automated system allows for control, including adding in MP3s for sound clips. This keeps businesses looking professional when customers call in."
"We now eFax pretty much everything. I no longer have fax machines and have to deal with paper. We had a situation where one person, specifically, would come onto a floor for a fax machine. After restocking the fax machine with paper, so that it could finish all the faxes that they got over the weekend, They would then convert all those things into PDF documents. By going to eFax, they're getting them as emails and it's already a PDF document. This saves a step, a lot of time, and effort. We are also able to provide fax machines to individuals at their desktop by having eFax. In my case, I have my phone set up to be both a phone and a fax line, so it just shows up in my email."
"The product gives you a blank canvas in order to create, automate, and solve complex 2D and 3D tasks."
"The ring delay could be improved. Our cell phones often continue to ring after we have answered the phone."
"We just had one service interruption, which was due to an upstream carrier. They sent us hourly updates, letting us know what was going on and that it was being worked on. It was down for about half a day."
"We'd like pre-set computers with GoToConnect and all features embedded in laptops or other devices."
"Interoperability with other programs and inability to file share and collaborate within a team or office."
GoToConnect is ranked 5th in Hosted and Cloud Based VoIP with 3 reviews while Grasshopper is ranked 10th in Hosted and Cloud Based VoIP. GoToConnect is rated 10.0, while Grasshopper is rated 8.0. The top reviewer of GoToConnect writes "Puts everyone in the company onto a common platform, making support very easy and provided quick gains". On the other hand, the top reviewer of Grasshopper writes "One of the features I enjoy the most is the capability in which you can get a number without having a physical office". GoToConnect is most compared with RingCentral Office, whereas Grasshopper is most compared with .
See our list of best Hosted and Cloud Based VoIP vendors.
We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
