Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management.
| Product | Market Share (%) |
|---|---|
| Gladly | 0.8% |
| Tatvam Insights | 0.2% |
| Other | 99.0% |
Gladly, powered by Customer AI, is a CX platform that centers customer conversations, not tickets. Trusted by brands like Crate & Barrel and Ulta Beauty, it delivers efficient and personal experiences.
Gladly, designed for B2C leaders valuing both efficiency and experience, offers tailored, responsive interactions across all channels through Customer AI. It ensures operational precision with a personal touch, balancing technology with human connection. Trusted by many top brands, Gladly has facilitated 240 million conversations, saved $510M, and boosted CSAT scores by 65%.
What are Gladly's valuable features?Gladly is used in diverse sectors, including retail giants like Tumi, by reimagining customer experience with AI for a perfect blend of technology and human interaction. Explore further insights on how Gladly transforms industry standards for CX.
Tatvam is a customer feedback analysis platform that helps companies manage and analyze their customer feedback (surveys, reviews, etc.) and turn the data into actionable insights to improve their customer experience.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
