Gladly vs LotusFlare DNO Cloud comparison

Gladly, powered by Customer AI, is a CX platform that centers customer conversations, not tickets. Trusted by brands like Crate & Barrel and Ulta Beauty, it delivers efficient and personal experiences.

Gladly, designed for B2C leaders valuing both efficiency and experience, offers tailored, responsive interactions across all channels through Customer AI. It ensures operational precision with a personal touch, balancing technology with human connection. Trusted by many top brands, Gladly has facilitated 240 million conversations, saved $510M, and boosted CSAT scores by 65%.

• Customer AI: Maintains continuous conversations across channels.
• Emotional Intelligence: Creates personalized interactions.
• Scalability: Efficiently adapts to company growth needs.

• Cost Savings: Reports show $510M cumulative savings.
• Improved CSAT: Users experienced a 65% increase in scores.
• Efficient Operations: Facilitates 240 million conversations.

Gladly is used in diverse sectors, including retail giants like Tumi, by reimagining customer experience with AI for a perfect blend of technology and human interaction. Explore further insights on how Gladly transforms industry standards for CX.

LotusFlare DNO Cloud is a cutting-edge digital network orchestrator that streamlines telecom operations, offering a robust platform for optimizing network services.

LotusFlare DNO Cloud enhances telecom infrastructures by enabling operators to maximize service delivery through advanced automation. It supports mobile and digital service providers by offering a cloud-native solution that seamlessly integrates with existing systems. Emphasizing real-time data management and scalability, LotusFlare DNO Cloud is designed to reduce costs and improve operational efficiency. Feedback often highlights its flexibility and adaptability in rapidly evolving telecom environments.

• Cloud-Native Architecture: Ensures seamless integration and flexibility in managing network services.
• Automation Tools: Enables automatic deployment and management of network functions to reduce manual efforts.
• Real-Time Data Management: Provides insights and analytics for efficient service management and decision-making.
• Scalability: Accommodates growing network demands without compromising performance.

• Cost Efficiency: Reduces operational overheads through streamlined processes and automation.
• Improved Service Delivery: Enhances customer experience with faster, reliable network services.
• Ease of Integration: Integrates smoothly with current systems, facilitating quick adoption.
• Operational Flexibility: Adapts to the dynamic needs of telecom service providers.

In telecommunications, LotusFlare DNO Cloud is implemented to modernize network management, allowing service providers to focus on customer satisfaction by deploying new services quickly and efficiently. Its cloud-native, scalable framework is particularly beneficial for industries aiming to innovate in digital transformation.