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Dundas BI vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Measuring Dundas BI's ROI is difficult, but some generate returns by charging users monthly fees for report access.
Sentiment score
6.2
ThoughtSpot offers time savings and decision-making benefits, though some struggle with costs and measuring financial returns due to adoption issues.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.
Data Analyst at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Dundas BI's customer and technical support is responsive, helpful, and efficient, earning strong user satisfaction despite timezone challenges.
Sentiment score
5.7
ThoughtSpot customer service is supportive with quick responses, but some users experience delays and find the knowledge base lacking.
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The knowledge base for ThoughtSpot is less robust compared to others.
Sr Data Analytics Consultant at Capgemini
 

Scalability Issues

Sentiment score
6.6
Dundas BI scales well with development teams managing it, though license dependency affects independent report creation and user expansion.
Sentiment score
5.9
ThoughtSpot is highly scalable with data warehouse integration, but security governance and advanced features may be challenging.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
6.0
Dundas BI is generally stable, but users face occasional issues with upgrades, large data, and resource management. Support helps.
Sentiment score
6.1
ThoughtSpot is reliable with high stability and minimal issues, but some users face indexing delays and feature limitations.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Dundas BI users want better visualization, ease of use, data integration, API support, and clearer error messaging in reports.
ThoughtSpot users seek better visualization, customization, integration, user interface, data loading, pricing, governance, and tool integration features.
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Dundas BI offers flexible pricing options, suited for enterprises, varying by user type and supporting numerous deployment models.
ThoughtSpot offers flexible, competitive pricing with various models, being comparable to Tableau and higher than Power BI.
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Valuable Features

Dundas BI excels with customizable visualizations, diverse data integration, flexible interface, and extensive customization via JavaScript API and tools.
ThoughtSpot offers fast data search, AI-driven insights, and self-service analytics, enhancing decision-making and user interaction.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Dundas BI
Ranking in Data Visualization
32nd
Ranking in Embedded BI
10th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
ThoughtSpot
Ranking in Data Visualization
8th
Ranking in Embedded BI
4th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
BI (Business Intelligence) Tools (10th)
 

Mindshare comparison

As of January 2026, in the Data Visualization category, the mindshare of Dundas BI is 0.7%, up from 0.5% compared to the previous year. The mindshare of ThoughtSpot is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Market Share Distribution
ProductMarket Share (%)
ThoughtSpot2.5%
Dundas BI0.7%
Other96.8%
Data Visualization
 

Featured Reviews

Ishwar Saswade - PeerSpot reviewer
Consultant at Techknomatic Services Private Limited
Has a lot of integration and visualization options, but can't be easily used by business users, and working with the color palette is difficult
With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.
Sushma Polavarapu - PeerSpot reviewer
Sr Data Analytics Consultant at Capgemini
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
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Top Industries

By visitors reading reviews
Educational Organization
11%
University
11%
Comms Service Provider
9%
Recreational Facilities/Services Company
9%
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
There should be a free version of it for people to learn easily so that they get adapted easily and get used to supporting the Domo community, which is something very important. The certification c...
What is your primary use case for ThoughtSpot?
I had some experience with ThoughtSpot. It was a very limited use case, as I was just a part of a POC, so I cannot really comment.
 

Comparisons

 

Overview

 

Sample Customers

Coca Cola, Siemens, Verizon, Microsoft, Pitney Bowes, Scotiabank, Pepperidge Farm, Shutterstock, Norwegian Government, Boeing, Guess Inc., BP, Bayer
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Dundas BI vs. ThoughtSpot and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.