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CyberArk Secrets Management vs LastPass comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Secrets Management
Ranking in Enterprise Password Managers
16th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Access Management (19th)
LastPass
Ranking in Enterprise Password Managers
17th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (22nd), AIOps (29th)
 

Featured Reviews

RJ
Helps with compliance and improves operational flexibility
We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk's support team is knowledgeable and helpful, consistently responding on time."
"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
"CyberArk Secrets Management is a critical solution for strengthening our security posture."
"The automatic rotation of the password is the top feature."
"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."
"It's vital for effectively managing and securing my credentials."
"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good."
"This product helps keep us secure."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"Off-boarding of people is easy without changing shared account passwords."
"The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable."
"The initial setup for this process is straightforward and extremely easy. It just works."
"Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too."
 

Cons

"Implementation was complex and required professional services."
"Implementing it and ensuring seamless password rotations present challenges."
"We occasionally experience incidents that delay password injection back into the script."
"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."
"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."
"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."
"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."
"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."
"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."
"Its user interface should be better, and there should probably be more information about scalability."
"It is not super feature laden. It does not stand out versus the competition."
"The ability to set up an account expiration limit/date would be very useful."
"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"LastPass has a problem syncing the passwords to all of the users."
 

Pricing and Cost Advice

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."
"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."
"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."
"If you import from sources like XML, keepass, CSV files be sure to clean the import files, this reduces the adjustments in the slow tool itself."
"I have been involved with many password managers. Passportal, Secret Server, CyberArk, and BeyondTrust. I chose LastPass for our organization because of the pricing. The organization didn't want to implement something really expensive. LastPass, for what it's offering, for the price that it's offering the service, is unbeatable."
"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."
"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."
"The previous pricing was of good value. I don't really know, as of now, whether the new pricing is. The Enterprise license is $48 per license per year now. That is a steep increase of $24, which is what it was when we first signed up."
"The subscription model is rated at a fair price."
"LastPass was cheap as chips. It was very cheap, hence one of the reasons we went with it. If you're a small organization and you're after something that'll do 90% of your requirements, it's very good. Licensing and all that was really cheap and simple to understand."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
11%
University
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Secrets Management?
It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle.
What needs improvement with CyberArk Secrets Management?
The user interface can be improved, and with new platforms emerging, CyberArk Secrets Management could integrate with them. The password search feature and integration between different vaults coul...
What is your primary use case for CyberArk Secrets Management?
We own a robotic process automation platform called UiPath. We use CyberArk Secrets Management to bring the credentials into robotic process automation for the bots during runtime.
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Also Known As

No data available
LastPass Business, LastPass Enterprise, Lastpasss
 

Overview

 

Sample Customers

Information Not Available
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about CyberArk Secrets Management vs. LastPass and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.