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Cisco Hosted Unified Communications Services vs Microsoft Unified Communications as a Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Hosted Unified Commun...
Ranking in Unified Communications as a Service
10th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Unified Communica...
Ranking in Unified Communications as a Service
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Unified Communications as a Service category, the mindshare of Cisco Hosted Unified Communications Services is 3.1%, up from 1.4% compared to the previous year. The mindshare of Microsoft Unified Communications as a Service is 16.1%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications as a Service Market Share Distribution
ProductMarket Share (%)
Microsoft Unified Communications as a Service16.1%
Cisco Hosted Unified Communications Services3.1%
Other80.8%
Unified Communications as a Service
 

Featured Reviews

it_user2493 - PeerSpot reviewer
Product review for Cisco Unified Communications as a Service
Enhances your stability while allowing network and company growth while concentrating on security. There is always the challenge of the upfront costs and change obstacles which will eventually be overcome by ROI.
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Also Known As

No data available
MS Unified Communications as a Service
 

Overview

 

Sample Customers

IDEALondon, Lone Star College System, North West Redwater
Swisscom
Find out what your peers are saying about Cisco Hosted Unified Communications Services vs. PanTerra Unified Communications as a Service and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.