Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management.
| Product | Market Share (%) |
|---|---|
| Cavisson NetVision | 0.3% |
| Retently | 0.1% |
| Other | 99.6% |
Cavisson NetVision is a powerful and comprehensive solution to ensure exceptional online customer experience via monitoring responsiveness and ease of interactions with online assets. NetVision offers great insight into customer responsiveness and ability to record and replay entire user session along with interactions to determine any anomalies within the application that may affect user experience or revenue. Leading fortune 500 companies rely on Cavisson to boost their customer experience and digital transformation initiatives.
Retently is a customer feedback and satisfaction analysis platform that helps businesses measure and track customer loyalty, identify areas for improvement, and make data-driven decisions. Retently measures customer satisfaction, tracks the Net Promoter Score (NPS), and generates actionable insights, simplifying the process of gathering feedback. Its customizable survey templates, automated feedback collection, and integration with other tools make it a valuable tool for enhancing customer experience.
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