BMC Helix Client Management vs Trend Vision One Endpoint Security comparison

BMC Helix Client Management vs. Trend Vision One Endpoint Security

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Ranking in Endpoint Compliance

6th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (7th)

Trend Vision One Endpoint S...

Ranking in Endpoint Compliance

3rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

133

Ranking in other categories

Endpoint Protection Platform (EPP) (7th), Endpoint Detection and Response (EDR) (9th)

Mindshare comparison

As of December 2025, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 6.4%, up from 2.0% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 14.5%, up from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Compliance Market Share Distribution
Product	Market Share (%)
Trend Vision One Endpoint Security	14.5%
BMC Helix Client Management	6.4%
Other	79.1%

Endpoint Compliance

Featured Reviews

Ahmad ADNAN

Senior Account Executive at FDS

Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs

The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool. This can be a pain when it comes to the area of compliance, since you might not have full access to everything running in the organization, including important infrastructural components such as servers and databases. For example, some endpoints may have gotten their software updates from servers not visible to the discovery tool, and this can further impact operations when it comes to patch management. Compare this scenario with the way Red Hat handles patch management: their software is always updated from the main patch providers, so you will always know what is running on the endpoints in this kind of environment. Although their endpoint management has its pros and cons, this is where BMC Client Management is at a bit of a disadvantage and I believe they need to improve on this area. Another area BMC could look into improving is the mobile device side of client management. It has lots of support for Microsoft products in terms of client management, but lacks comprehensive mobile device management support, such as for Android devices.

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Oleksii Pavlyk

Head of security of digital systems, electronic databases and networks at Ukreximbank

Centralized console has improved visibility while setup remains quick on diverse environments

I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"The inventory and patch management tools are very valuable."

"The most valuable features of the solution are patch management and software license management."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The support from BMC Client Management is very good."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."

"The solution is stable and scalable."

"It provides comprehensive visibility into all client logs and seamlessly integrates with other products, such as CM."

"Trend Micro has advanced protection capabilities that cover unknown and advanced novel threats. It's critical because restoration could be complicated if we lose machines or information on the machine. If we lose some business information, we might run afoul of the law. Apex One can prevent all these incidents. It's an excellent solution."

"The DDAN and the sand boxing features are very good and accurate."

"The end user perspective is very good because the solution isn't complex to learn and support is readily available."

"The monitoring is very good."

"The most valuable feature is Vulnerability Protection."

More Trend Vision One Endpoint Security pros

Cons

"The solution needs to add whitelisting because many customers request it."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"BMC Client Management could improve in the area of integration."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"The solution does not offer the functionality of remote access to users."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"In the next release, I would like to see IBS included in OfficeScan."

"We have to manually log in to the machines and give them an update command."

"They should include easy-to-use connectors to make it easier to connect to SIEM."

"The technical support could have better response time."

"I would like to see behavior analysis capabilities included."

"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."

"Occasionally, the system may be a bit slow."

"The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."

More Trend Vision One Endpoint Security cons

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"The solution is low cost."

"To use BMC Client Management they charge annually per node."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"When compared with other solutions, the price could be better."

"Trend Micro Apex One's subscription model is definitely on the expensive side."

"From what I understand the pricing is not expensive for Trend Micro Apex One."

"On a scale of one to ten with ten being the most expensive, Apex One is an eight."

"It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests."

"Trend Micro Apex One is priced well."

"There are licenses for Apex One's individual security features, so it depends on what the customer needs. But in general, Trend Micro is cheap, and many customers require it."

"If I compare Trend Micro Apex One with other solutions there are a few challenges for customers who have do not need more licenses. Sometimes the customers struggle because this product is totally an enterprise solution, and the price for the licenses can be expensive for individuals or small organizations."

More Trend Vision One Endpoint Security pricing and cost advice

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879,371 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

14%

Retailer

12%

Government

12%

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	36
Large Enterprise	60

Questions from the Community

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

What is your primary use case for BMC Client Management?

The most common use cases for BMC Client Management among my clients include managing inventory and deployment of a software package.

What's the difference between Trend Micro Deep Security and Trend Micro Apex One?

Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...

What do you like most about Trend Micro Apex One?

It is updated automatically without much intervention from our side. We can also get some reports easily.

What is your experience regarding pricing and costs for Trend Micro Apex One?

Regarding the price, there was a tender, and Trend Micro won; the price was good.

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Product Reports

Mobile Device Management (MDM)

Download BMC Helix Client Management product report

Trend Vision One Endpoint Security

Download Trend Vision One Endpoint Security product report

Trend Vision One Endpoint Security report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan

Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

Patch Management: Streamlines deployment and updates to ensure security compliance.
Software License Management: Optimizes usage and adheres to licensing agreements.
Remote Control Access: Facilitates remote troubleshooting and updates without delays.
Inventory Management: Provides comprehensive oversight of software assets.
Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
Management Efficiency: Simplifies overseeing large endpoint environments.
Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

Trend Vision One Endpoint Security offers comprehensive, user-friendly endpoint protection, characterized by centralized management and integration with Trend Micro products. Its advanced AI capabilities and zero-day threat protection provide strong security, enhancing the effectiveness of threat detection.

Trend Vision One Endpoint Security is designed to protect client devices and network infrastructures against threats like ransomware and email-based attacks. It can be deployed on-premises or utilized as a SaaS solution, effectively covering thousands of endpoints. The centralized console delivers detailed visibility across environments for quick threat response. Although robust, it needs improvements in areas such as firewall performance, Linux compatibility, and data-loss prevention module efficiency. High resource usage, causing system slowdowns, user interface enhancements, and better third-party integration are also necessary. Current customers appreciate its scalability and the seamless integration with existing systems, although additional training resources and support might be desired.

What are Trend Vision One Endpoint Security's key features?

User-friendly installation: Easy setup process for swift deployment.
Centralized management: Single interface for comprehensive oversight.
Advanced threat protection: Guards against the latest threats including zero-day attacks.
Integration with Trend Micro products: Seamless connection with other Trend Micro solutions.
Behavior monitoring: Monitors and analyzes endpoint behaviors to detect anomalies.
Virtual patching: Protects against vulnerabilities without disruptive patches.

What benefits should users look for when evaluating Trend Vision One?

Enhanced detection and response: Quickly identifies and mitigates threats.
Comprehensive visibility: Provides a holistic view of potential risks across environments.
Scalability: Efficiently manages protection across numerous endpoints.
AI-driven security: Uses machine learning to improve threat detection accuracy.
Ease of integration: Works well with existing IT infrastructure and systems.

Industries implement Trend Vision One Endpoint Security to safeguard client devices and networks in dynamic IT environments. It covers servers, desktops, and laptops, offering solutions for organizations requiring flexible, scalable security measures to protect critical infrastructure. Trend Vision One is especially valued where large-scale endpoint protection is crucial, ensuring a secure environment with its advanced and adaptable features.

Trend Micro

Sample Customers

Charter Manufacturing

Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST

BMC Helix Client Management vs. Trend Vision One Endpoint Security