BMC Helix Client Management vs Scalefusion comparison

BMC Helix and Scalefusion are both solutions in the Mobile Device Management (MDM) category. BMC Helix is ranked #8 with an average rating of 8.5, while Scalefusion is ranked #9 with an average rating of 9.0. BMC Helix holds a 4.1% mindshare in MDM, compared to Scalefusion’s 4.5% mindshare. Additionally, 100% of BMC Helix users are willing to recommend the solution, compared to 100% of Scalefusion users who would recommend it.

BMC Helix Client Management

Read 7 BMC Helix Client Management reviews

983 Views
157 Comparison Views

100% willing to recommend

Scalefusion

Read 3 Scalefusion reviews

1,168 Views
140 Comparison Views

100% willing to recommend

BMC Helix Client Management

Scalefusion

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 1, 2025

BMC Helix Client Management and Scalefusion compete in enterprise device management, focusing on IT management capabilities. Scalefusion appears to have an edge due to its comprehensive feature set and efficient deployment despite pricing differences.

Features: BMC Helix Client Management offers advanced asset management, automated patch deployment, and comprehensive compliance tracking. Scalefusion provides seamless device enrollment, granular policy management, and intuitive remote support, which enhances its usability. Integration capabilities and user data indicate Scalefusion's stronger feature set.

Ease of Deployment and Customer Service: BMC Helix Client Management has a robust deployment process, while Scalefusion's implementation is quicker and more efficient. Scalefusion also excels in customer service with responsive support channels, positively reflected in user feedback and smoother onboarding.

Pricing and ROI: BMC Helix Client Management has a higher setup cost but offers long-term ROI through its functionality and operational efficiency. Scalefusion presents a more cost-effective setup, leading to faster ROI for businesses prioritizing flexibility and ease of use. The initial pricing disparity is mitigated by Scalefusion's flexibility and comprehensive support, aligning with better ROI data outcomes.

To learn more, read our detailed BMC Helix Client Management vs. Scalefusion Report (Updated: September 2025).

Buyer's Guide

BMC Helix Client Management vs. Scalefusion

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Ranking in Mobile Device Management (MDM)

8th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Compliance (7th)

Scalefusion

Ranking in Mobile Device Management (MDM)

9th

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Web Content Filtering (10th), Enterprise Mobility Management (EMM) (13th), Patch Management (20th), Unified Endpoint Management (UEM) (12th)

Mindshare comparison

As of September 2025, in the Mobile Device Management (MDM) category, the mindshare of BMC Helix Client Management is 4.1%, up from 4.0% compared to the previous year. The mindshare of Scalefusion is 4.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM) Market Share Distribution
Product	Market Share (%)
BMC Client Management	4.1%
Scalefusion	4.5%
Other	91.4%

Mobile Device Management (MDM)

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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Jijin Joseph

Technical Director at Channelnext

An MDM solution for controlling and restricting data on devices

Everyone is using high-end devices, such as mobile devices. If they lose their devices, how about the data copied to other devices? Once the device is lost, you can remotely delete all of the data and block the device, preventing anyone from using or reusing it. This will keep your devices secure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The most valuable features of the solution are patch management and software license management."

"The support from BMC Client Management is very good."

"The inventory and patch management tools are very valuable."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."

"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."

Cons

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"The solution does not offer the functionality of remote access to users."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"BMC Client Management could improve in the area of integration."

"The solution needs to add whitelisting because many customers request it."

"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"The solution is low cost."

"To use BMC Client Management they charge annually per node."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

15%

Government

11%

Retailer

Computer Software Company

15%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

No data available

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

What needs improvement with Scalefusion?

One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment.

See all answers

What is your primary use case for Scalefusion?

Our typical use cases for the product involve auto-enrollment, zero-touch deployment, location tracking, application deployment, auto-installation, and content deployment across various device type...

See all answers

What advice do you have for others considering Scalefusion?

In terms of device management, the platform is particularly effective for managing Android devices, especially Samsung, which are predominant among our customers. Its enhanced support for iOS and W...

See all answers

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

September 2025

Download BMC Helix Client Management product report

Buyer's Guide

Mobile Device Management (MDM)

September 2025

Download Scalefusion product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

No data available

Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

Patch Management: Streamlines deployment and updates to ensure security compliance.
Software License Management: Optimizes usage and adheres to licensing agreements.
Remote Control Access: Facilitates remote troubleshooting and updates without delays.
Inventory Management: Provides comprehensive oversight of software assets.
Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
Management Efficiency: Simplifies overseeing large endpoint environments.
Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

Scalefusion is a leading Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet.

Ambitious companies around the world trust Scalefusion MDM to secure and manage endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages. Our mission is to make Device Management simple and effortless along with providing world-class customer support.

Scalefusion

Sample Customers

Charter Manufacturing

Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu

Buyer's Guide

BMC Helix Client Management vs. Scalefusion

September 2025

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