Bitdefender GravityZone Extended Detection and Response (XDR) vs Zscaler Client Connector comparison

Bitdefender and Zscaler are both solutions in the Endpoint Detection and Response (EDR) category. Bitdefender is ranked #38 with an average rating of 8.3, while Zscaler is ranked #33 with an average rating of 8.7. Bitdefender holds a 0.5% mindshare in EDR, compared to Zscaler’s 0.5% mindshare. Additionally, 85% of Bitdefender users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

Bitdefender GravityZone Ext...

Read 8 Bitdefender GravityZone Extended Detection and Response (XDR) reviews

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762 Comparison Views

85% willing to recommend

Zscaler Client Connector

Read 5 Zscaler Client Connector reviews

571 Views
554 Comparison Views

100% willing to recommend

Bitdefender GravityZone Ext...

Zscaler Client Connector

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Bitdefender GravityZone Extended Detection and Response and Zscaler Client Connector are key players in the cybersecurity market, each offering unique strengths. Bitdefender stands out for its excellent integration capabilities, while Zscaler is preferred for its superior cloud security features, making it ideal for remote work settings.

Features: Bitdefender XDR provides comprehensive threat detection, seamless integration with existing systems, and focuses on threat intelligence. Zscaler Client Connector excels in advanced cloud security, secure remote access to both cloud and on-premise applications, and emphasizes secure connectivity.

Ease of Deployment and Customer Service: Bitdefender XDR features straightforward deployment and strong customer support with quick integration into existing security frameworks. Zscaler Client Connector ensures efficient deployment and benefits from continuous cloud updates that minimize manual intervention. Bitdefender's support is noted for its personalized approach, whereas Zscaler prioritizes auto-updates.

Pricing and ROI: Bitdefender XDR offers a cost-effective solution with a strong return on investment, driven by effective threat prevention and minimized downtime. Zscaler Client Connector is perceived as more expensive, but it delivers high security for remote work, supporting its higher cost with an extensive feature set. Bitdefender is more affordable, while Zscaler offers premium security benefits.

To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. Zscaler Client Connector Report (Updated: December 2025).

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. Zscaler Client Connector

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ext...

Ranking in Endpoint Detection and Response (EDR)

38th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Detection and Response (NDR) (18th), Extended Detection and Response (XDR) (29th)

Zscaler Client Connector

Ranking in Endpoint Detection and Response (EDR)

33rd

Average Rating

8.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.5%, up from 0.3% compared to the previous year. The mindshare of Zscaler Client Connector is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
Zscaler Client Connector	0.5%
Bitdefender GravityZone Extended Detection and Response (XDR)	0.5%
Other	99.0%

Endpoint Detection and Response (EDR)

Featured Reviews

reviewer2165952

Company Advisor

Automated protection has reduced our management time and keeps all client environments consistently secure

Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.

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Dimitrios Arvanitakis

IT Support Admin at Kuehne+Nagel

Client activity has been monitored efficiently through in-depth log analysis and traffic filtering

I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to use."

"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."

"The threat detection rates are exceptionally good, better than most of the competition."

"We moved from Sophos antivirus to Bitdefender GravityZone Extended Detection and Response (XDR), and ever since then, we've been very happy with the product."

"Bitdefender GravityZone Ultra Plus is highly stable."

"The quarantine computer functionality is very good for me."

"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."

More Bitdefender GravityZone Extended Detection and Response (XDR) pros

"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."

"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."

"The solution operates in the background seamlessly without the user noticing."

"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."

"I'd rate the solution nine out of ten."

"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."

"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."

More Zscaler Client Connector pros

Cons

"Adding a feature like Data Loss Prevention would be beneficial."

"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."

"Some customers would like additional features that aren't available through the current GravityZone platform."

"Detection and response is a disadvantage that could be improved."

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."

"The solution must improve its management features."

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."

"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."

"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."

"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."

"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."

"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."

"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."

"Zscaler Client Connector is not low in cost; it is definitely on the higher side."

More Zscaler Client Connector cons

Pricing and Cost Advice

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

14%

Educational Organization

University

Manufacturing Company

24%

Government

14%

Insurance Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?

It's a good price for the solution and for the customer.

See all answers

What needs improvement with Bitdefender GravityZone Ultra Plus?

Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...

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What is your primary use case for Bitdefender GravityZone Ultra Plus?

I work as a reseller for Bitdefender GravityZone Extended Detection and Response (XDR). My clients are using the Endpoint Risk Analytics feature. I use Bitdefender GravityZone Extended Detection an...

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What is your experience regarding pricing and costs for Zscaler Client Connector?

Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.

See all answers

What needs improvement with Zscaler Client Connector?

Zscaler continues to strengthen the Zscaler Client Connector by introducing new features and expanding the platform’s capabilities. Their roadmap is mature, and in many areas they are ahead of comp...

See all answers

What is your primary use case for Zscaler Client Connector?

I’m not working directly for Zscaler; I work with a partner organization as a Systems Integrator. Our work is not limited to Zscaler—we support multiple security and networking products. This inclu...

See all answers

Comparisons

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Compared 8% of the time

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Compared 7% of the time

CrowdStrike Falcon vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 6% of the time

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Compared 24% of the time

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Compared 14% of the time

Trellix Endpoint Security Platform vs Zscaler Client Connector

Compared 12% of the time

SentinelOne Singularity Complete vs Zscaler Client Connector

Compared 8% of the time

Cisco Secure Endpoint vs Zscaler Client Connector

Compared 8% of the time

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Product Reports

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR)

January 2026

Bitdefender GravityZone Extended Detection and Response (XDR) report

Download Bitdefender GravityZone Extended Detection and Response (XDR) product report

Buyer's Guide

Zscaler Client Connector

January 2026

Download Zscaler Client Connector product report

Also Known As

GravityZone Ultra Plus

No data available

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.

Bitdefender

Zscaler Client Connector enhances network security by providing seamless access to applications, ensuring a safe and efficient digital experience. It is designed for businesses needing comprehensive protection and optimized resource access within a unified platform.

Organizations deploy Zscaler Client Connector to securely connect users to applications while maintaining robust data protection standards. It eliminates the need for traditional gateways by offering direct-to-cloud security, which enhances performance and reduces complexity. This solution is ideal for remote work environments where secure and efficient application access is required. It simplifies IT infrastructures, allowing businesses to scale without compromising security.

What are the key features of Zscaler Client Connector?

Zero Trust Access: Provides secure connectivity by validating user identities and context.
Cloud Firewall: Ensures robust protection by inspecting all traffic for potential threats.
Bandwidth Control: Manages network resources to optimize application performance.
Seamless User Experience: Integrates smoothly into existing environments with minimal disruption.
Comprehensive Visibility: Offers detailed analytics and reporting for informed decision-making.

What are the benefits users should expect?

Improved Security Posture: Strengthens defenses against cyber threats with advanced protocols.
Cost Efficiency: Reduces operational costs by streamlining IT management and reducing hardware dependencies.
Scalability: Easily adapts to organizational growth or changes in IT requirements.
Enhanced Productivity: Increases workflow efficiency by ensuring secure and rapid access to necessary applications.
Reduced Latency: Direct-to-cloud connectivity minimizes lag and improves user experience.

Zscaler Client Connector is widely adopted across industries such as finance, healthcare, and retail, where secure data transmission and compliance are critical. In finance, it supports secure transactions and data protection. For healthcare, it ensures HIPAA compliance, and in retail, it simplifies secure customer-facing services. Each industry benefits from tailored implementations that address specific security and connectivity challenges.

Zscaler

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Information Not Available

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. Zscaler Client Connector

December 2025

Free Report: Bitdefender GravityZone Extended Detection and Response (XDR) vs. Zscaler Client Connector

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