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Birst vs Microsoft SQL Server Reporting Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
5.3
Microsoft SQL Server Reporting Services enhances usability, saves time, and improves decision-making and efficiency with streamlined reporting processes.
Any tool which obviates the need for a lot of coding will definitely save at least 60-70% of effort.
Consulting IT Head at MYKLaticrete
 

Customer Service

Sentiment score
6.0
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
6.7
Technical support receives mixed reviews; some praise its responsiveness, others face challenges, with satisfaction ratings between seven and nine.
Reaching out to Microsoft took a prolonged time to the extent that we were wondering why Microsoft was unable to get its own logs to us.
Consulting IT Head at MYKLaticrete
I have not reached out to tech support at Microsoft for Microsoft SQL Server Reporting Services because it is my job to know how to get this tool to work.
Database Administrator at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
6.5
SQL Server Reporting Services offers moderate scalability, with challenges in horizontal scaling, preferring smaller deployments over enterprise ones.
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
7.2
Microsoft SQL Server Reporting Services is highly stable, with minor issues mainly related to upgrades and large datasets.
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
SQL Server Reporting Services needs better visualization, integration, and performance to compete with alternatives, plus improved support and pricing.
The initial setup for Microsoft SQL Server Reporting Services is not an issue for me; however, I find it challenging when we want to secure the endpoint, such as using bindings and so forth.
Database Administrator at a financial services firm with 1,001-5,000 employees
I am thinking that with all the Copilot integration within the Microsoft environment, that could be integrated as well, so that you could issue a prompt and it generates designs.
Consulting IT Head at MYKLaticrete
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Microsoft SQL Server Reporting Services offers moderate pricing and good value, though the licensing model can be complex and costly.
Otherwise, you need to write a lot of code or API calls to generate reports if using some other tool outside of the ecosystem, which definitely requires additional effort and therefore additional cost and time.
Consulting IT Head at MYKLaticrete
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Microsoft SQL Server Reporting Services provides intuitive usability, robust security, and seamless integration, enhancing report creation, visualization, and deployment.
I had been trying to develop a solution using SSRS to view some data while allowing me to modify data and update the table in the back end, but it seems SSRS isn't the tool for that.
Database Administrator at a financial services firm with 1,001-5,000 employees
The best features of Microsoft SQL Server Reporting Services are that it is easy to get the reports out because it is integrated with SQL and we have many of these tables.
Consulting IT Head at MYKLaticrete
 

Categories and Ranking

Birst
Ranking in Reporting
30th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Embedded BI (18th)
Microsoft SQL Server Report...
Ranking in Reporting
4th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Reporting category, the mindshare of Birst is 0.7%, up from 0.2% compared to the previous year. The mindshare of Microsoft SQL Server Reporting Services is 2.7%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Market Share Distribution
ProductMarket Share (%)
Microsoft SQL Server Reporting Services2.7%
Birst0.7%
Other96.6%
Reporting
 

Featured Reviews

SK
Principal Engineering Manager I at a computer software company with 201-500 employees
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
GD
Consulting IT Head at MYKLaticrete
Reports generation is efficient and saves effort, but integrating new features could enhance overall experience
I haven't contacted Microsoft technical support because of this tool, but for some other things I have, and I found them quite lacking. We had trouble with Azure Firewall, where we wanted logs from our VMs, but reaching out to Microsoft took a prolonged time to the extent that we were wondering why Microsoft was unable to get its own logs to us, which occurred a few months back. I would rate Microsoft support around 6.5 to seven, as they don't directly interact with medium-sized MSMEs, always referring to their partners, so it differs based on the partner's level of relationship with Microsoft.
report
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

Ask a question
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What do you like most about Microsoft SQL Server Reporting Services?
I mainly use the solution for the ease of reporting and for executive dashboards.
What is your experience regarding pricing and costs for Microsoft SQL Server Reporting Services?
I would consider it cost effective for our environment, and we don't have to invest in another big tool to generate these reports, making it all integrated and easier. Otherwise, you need to write ...
What needs improvement with Microsoft SQL Server Reporting Services?
Microsoft SQL Server Reporting Services is not difficult to use, but my main issue is troubleshooting whenever there is any problem, as the logs can be unclear. Perhaps I don't have enough experien...
 

Also Known As

No data available
SQL Server Reporting Services, Microsoft SSRS, SSRS, MS SQL Server Reporting Services
 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
CMS Wire, The New York Times
Find out what your peers are saying about Birst vs. Microsoft SQL Server Reporting Services and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.