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Birst vs Dundas BI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
6.7
Measuring Dundas BI's ROI is difficult, but some generate returns by charging users monthly fees for report access.
 

Customer Service

Sentiment score
7.2
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
8.1
Dundas BI's customer and technical support is responsive, helpful, and efficient, earning strong user satisfaction despite timezone challenges.
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
6.8
Dundas BI scales well with development teams managing it, though license dependency affects independent report creation and user expansion.
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
5.7
Dundas BI is generally stable, but users face occasional issues with upgrades, large data, and resource management. Support helps.
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Dundas BI users want better visualization, ease of use, data integration, API support, and clearer error messaging in reports.
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Dundas BI offers flexible pricing options, suited for enterprises, varying by user type and supporting numerous deployment models.
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Dundas BI excels with customizable visualizations, diverse data integration, flexible interface, and extensive customization via JavaScript API and tools.
 

Categories and Ranking

Birst
Ranking in Embedded BI
15th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
Reporting (32nd)
Dundas BI
Ranking in Embedded BI
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
Data Visualization (25th)
 

Mindshare comparison

As of May 2025, in the Embedded BI category, the mindshare of Birst is 0.5%, down from 0.5% compared to the previous year. The mindshare of Dundas BI is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Embedded BI
 

Featured Reviews

it_user547323 - PeerSpot reviewer
We deploy dashboards using the integrated data warehousing and visualization abilities. Setup is complex.
From a visualization perspective, this tool claims to make several advances that are indeed interesting to a large proportion of the user base. However, it needs to prioritize several extremely fundamental features associated with charting, formatting and layout control. Some basic features that Birst needs to improve are: * Line graph between two measures (comparing one measure to another without summing them) – Basic scatter plot sums the measure up automatically. * Spark lines need to be made available. * Editing trend lines and gridlines in graphs – An option for customizing label location, label background under formatting chart elements such as gridlines and labels, custom label backgrounds and transparency, etc. * An option to customize the alignment of headings in any table as left, right, center, top, middle and bottom. Also there is need to add label customization in a table that is not associated to any measure but just plain text, instead of having to change it on the dashboard as a text input, which also does not re-size in the same ratio as the other components do when the screen size is modified. * Conditional filter – An additional option to use a filter “where variable-xyz in (a,b,c,d,)” type of statement for filtering attributes. This is helpful when the list of attributes is long and can be used instead of manually select each box. * Conditional display of KPI – For example, if the date range is x, then display KPI A; if the date range is y, then display KPI B. * Conditional indicators – A solution to give conditions to KPI indicators rather than to have a measure to check against a predefined number. * Unnecessary padding spaces around graphs, KPIs, tables – An option to be able to define the space and padding. * An option to customize a measure within a given timeline, embedded in the measure itself. There should be way to define that timeline dependent on a user-selected time in dashboard filters. Currently, there is no ability to display several measures on different time scales in the same table. For example, measure 1, 2 and 3 current, over last quarter and over last year.
Ishwar Saswade - PeerSpot reviewer
Has a lot of integration and visualization options, but can't be easily used by business users, and working with the color palette is difficult
With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.
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Top Industries

By visitors reading reviews
No data available
Government
17%
Computer Software Company
12%
Educational Organization
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Comparisons

No data available
 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
Coca Cola, Siemens, Verizon, Microsoft, Pitney Bowes, Scotiabank, Pepperidge Farm, Shutterstock, Norwegian Government, Boeing, Guess Inc., BP, Bayer
Find out what your peers are saying about Birst vs. Dundas BI and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.