"The asset discovery feature is the solution's most valuable aspect. It's very easy to pull assets into the database of the solution manager."
"Technical support is good."
"BeyondTrust has very good integrations with quite a lot of security vendors such as SailPoint, IBM, FortiGuard, Splunk, etc."
"The most valuable feature is the asset discovery, which makes it very easy to locate and identify assets and pull them into the manager."
"What I liked about this solution is that it can also integrate for tracking malicious use or sending analytics to a host that can process them. I don't know if CyberArk, Centrify, or Thycotic can do that. The analytics was something the client really wanted, and they already had BeyondTrust. It is very scalable. The agent on the workstation is very thin, and the processing power required on a server is nothing out of the ordinary. It is also very stable and easy to deploy."
"It is straightforward. It is a good technology, and it is made to do one single thing."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"They are doing good for now, but they should start to consider tight integration with Mac solutions. There should be more integration with Mac. There should be Active Directory (AD) Bridging. Thycotic and Centrify have it currently because they merged and joined forces, and it was a feature available in Centrify. So, basically, they joined forces to create a kind of perfect product. If you have a hybrid or mixed environment with Windows and Mac, your Active Directory can only manage or enforce policies on Windows, but what about your Mac devices? How do you control them? So, AD Bridging will act as a bridge to bring all your Mac devices into your Active Directory. This way you have full control over your entire environment."
"The help system should be improved to provide a quick help guide with each tab within the solution, which explains what each particular function does."
"The deployment process should be clarified or made simpler. It would be helpful if the solution had in-app tutorials for users to look at as they progress through the system. Sometimes we get lost and need to go back to check what exactly the function was. There should be small hints around major key functions. It would go a long way in speeding up the deployment process."
"What's bothering me, which is true of all of them, is that sometimes, the error codes that come up don't necessarily get reflected in the searches within their support sites or they're out of date. I would rather search by an error code than type in the text and search for it by text because the error code means that it is programmatic, and it is known. It might not be desired, but it at least is not unexpected. If you don't have an error code, you just get an anomalous error, and if it is lengthy, it can be difficult to search and find the specific instance you're looking for. This is something I would like all of them to improve. BeyondTrust, CyberArk, Centrify, and Thycotic could do some improvements in staying up to date and actually allowing you to search based on the product version. They are assuming that everybody is on their way to release. They put out a new release, but it is not reflected on the support site, which makes no sense to me, especially when they revamp all the error codes. They all have been guilty of this in some way."
"Their technical support could be more responsive and helpful."
"If you don't get the implementation right at the outset, you will struggle with the product."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
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BeyondTrust Endpoint Privilege Management is ranked 4th in Privileged Access Management (PAM) with 6 reviews while ObserveIT is ranked 2nd in User Activity Monitoring with 1 review. BeyondTrust Endpoint Privilege Management is rated 8.6, while ObserveIT is rated 8.0. The top reviewer of BeyondTrust Endpoint Privilege Management writes "A stable, scalable, and easy-to-deploy solution that can track malicious use or send analytics to a host". On the other hand, the top reviewer of ObserveIT writes "Good value, easy to use, and easy to deploy". BeyondTrust Endpoint Privilege Management is most compared with CyberArk Privileged Access Manager, Thycotic Secret Server, CyberArk Endpoint Privilege Manager, Cisco ISE (Identity Services Engine) and ARCON Privileged Access Management, whereas ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Varonis Datalert, Forcepoint UEBA and Exabeam Fusion SIEM.
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