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Avaya Workforce Engagement vs ClickLearn comparison

Avaya and ClickLearn are both solutions in the Workforce Engagement Management category. Avaya is ranked #9, while ClickLearn is ranked #27. Avaya holds a 2.9% mindshare in CCO, compared to ClickLearn’s 0.3% mindshare.
Avaya Workforce Engagement
  • 172 Views
  • 172 Comparison Views
ClickLearn
  • 49 Views
  • 49 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Avaya Workforce Engagement and ClickLearn based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.

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To learn more, read our detailed Workforce Engagement Management Report (Updated: August 2025).
Buyer's Guide
Workforce Engagement Management
August 2025
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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Workforce Engagement
Ranking in Workforce Engagement Management
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
ClickLearn
Ranking in Workforce Engagement Management
27th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Workforce Engagement Management category, the mindshare of Avaya Workforce Engagement is 2.9%, up from 2.8% compared to the previous year. The mindshare of ClickLearn is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workforce Engagement Management
Buyer's Guide
Workforce Engagement Management
August 2025
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Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management. Updated: August 2025.
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865,384 professionals have used our research since 2012.
 

Comparisons

NICE CXone vs Avaya Workforce Engagement Logo
NICE CXone vs Avaya Workforce Engagement
Compared 49% of the time
Verint Open CCaaS vs Avaya Workforce Engagement Logo
Verint Open CCaaS vs Avaya Workforce Engagement
Compared 29% of the time
Genesys Cloud CX vs Avaya Workforce Engagement Logo
Genesys Cloud CX vs Avaya Workforce Engagement
Compared 22% of the time
More Avaya Workforce Engagement Competitors
No data available
 

Product Reports

Buyer's Guide
Workforce Engagement Management
August 2025
Avaya Workforce Engagement reportDownload Avaya Workforce Engagement product report
Buyer's Guide
Workforce Engagement Management
August 2025
ClickLearn reportDownload ClickLearn product report
 

Also Known As

Harmony, KnoahSoft Harmony
No data available
 

Overview

Electronic case record containing demographic, eligibility, clinical, and service data for each client.
Avaya

ClickLearn is a knowledge capturing tool, that will turn any task in your business system into a full set of learning materials and live on-screen assistants.

ClickLearn
 

Sample Customers

Delta Community Credit Union, Think Direct Marketing Group, Tata Business Support Services
Multiplex, Richardson, Spang
Buyer's Guide
Workforce Engagement Management
August 2025
Download Free Report
Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management. Updated: August 2025.
DOWNLOAD NOW
865,384 professionals have used our research since 2012.
See our list of best Workforce Engagement Management vendors.

We monitor all Workforce Engagement Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.