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HEAT Software GoldMine [EOL] vs Teneo comparison

Ivanti and Teneo.ai are both solutions in the CRM category.
Teneo
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Executive SummaryUpdated on Jul 27, 2025

Teneo and HEAT Software GoldMine [EOL] both offer distinct advantages in customer relationship management. Teneo seems to have an upper hand with a better pricing model and support system, while HEAT Software GoldMine [EOL] distinguishes itself with robust features.

Features: Teneo offers advanced AI capabilities, natural language processing, and enhanced interaction. HEAT Software GoldMine [EOL] provides comprehensive contact management, sales automation tools, and extensive CRM functions.

Ease of Deployment and Customer Service: Teneo is known for quick deployment and excellent customer service, easing the transition for new customers. HEAT Software GoldMine [EOL] offers a more traditional deployment approach with reliable customer support.

Pricing and ROI: Teneo's flexible pricing model and significant ROI make it attractive for businesses investing in innovation. HEAT Software GoldMine [EOL] requires a higher initial investment but compensates with a strong feature set that justifies the cost for an all-encompassing CRM solution.

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Categories and Ranking

HEAT Software GoldMine [EOL]
Average Rating
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Ranking in other categories
No ranking in other categories
Teneo
Average Rating
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0
Ranking in other categories
CRM (56th)
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CRM
August 2025
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Product Reports

Buyer's Guide
CRM
August 2025
HEAT Software GoldMine [EOL] reportDownload HEAT Software GoldMine [EOL] product report
Buyer's Guide
CRM
August 2025
Teneo reportDownload Teneo product report
 

Also Known As

GoldMine
Teneo
 

Overview

Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses. That's why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable. Only Goldmine brings all those together in a package that's perfect for small businesses. Over 1 million users have selected GoldMine to help them manage over one billion relationships and build enduring relationships that enable them to thrive. GoldMine's robust capabilities and high ease-of-use deliver rapid time to benefit and return on investment. With GoldMine, you'll: * Improve effectiveness, accelerating your goal achievement up to 15%. * Boost productivity * Increase the number of deals Learn more at http://www.goldmine.com/
Ivanti

Teneo is an advanced conversational AI platform designed to enhance customer interaction through dynamic and intelligent virtual assistants. Known for its robust natural language understanding, Teneo enables businesses to automate communication efficiently.

Teneo offers a flexible approach to developing sophisticated virtual agents that can understand and intelligently respond to user inquiries. Businesses leverage Teneo to streamline communication processes and enhance customer satisfaction, reducing operational costs and decision-making time. Its adaptability allows seamless integration into existing systems, ensuring quick deployment and effective implementation. Teneo's technology empowers companies to meet the ever-evolving demands of digital communication.

What features make Teneo stand out?
  • Natural Language Understanding: Enables precise interpretation of user queries.
  • Scalability: Adapts easily to varying business sizes and needs.
  • Multi-Channel Integration: Supports communication across diverse platforms.
  • Fast Deployment: Quick to integrate into existing workflows.
Why consider Teneo for ROI?
  • Increased Efficiency: Automates repetitive tasks, freeing up resources.
  • Cost Reduction: Minimizes expenses associated with manual customer interactions.
  • Enhanced Customer Experience: Provides quick and accurate responses, boosting satisfaction.
  • Improved Decision Making: Offers data-driven insights into customer behavior.

In industries like finance and retail, Teneo is implemented to handle complex customer service tasks, reducing wait times and enhancing interaction quality. Its ability to process large volumes of inquiries makes it particularly valuable in sectors with high customer engagement demands.

Teneo.ai
 

Sample Customers

AFS Group, Auckland Airport, Baylor University, County of Maui, Federal Home Loan Bank of Boston, Heriot-Watt University, RagingWire Data Centers, SBM Offshore, Sedgman, Sinclair Community College, The Warehouse Group, University of North Texas System
Skruvat, Widiba, IKEA, Deutsche Post, Yello Strom, The Co-operative Banking Group, Telenor, Norwegian Public Road Administration, Servei dOcupaci‹ de Catalunya (SOC), Alfa Romeo, Dom P_rignon, BuyVip
Buyer's Guide
CRM
August 2025
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