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Arcserve SaaS Backup vs CloudAlly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
CloudAlly
Ranking in SaaS Backup
23rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Cloud Backup (46th), MSP Backup (9th)
 

Mindshare comparison

As of June 2025, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.0%, down from 1.7% compared to the previous year. The mindshare of CloudAlly is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

LN
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…
it_user550464 - PeerSpot reviewer
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
"The user-friendly interface of CloudAlly significantly enhances data protection."
 

Cons

"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"They should include the capability to back up on-premises environments."
"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
15%
Comms Service Provider
10%
Government
10%
Legal Firm
27%
Computer Software Company
13%
Comms Service Provider
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Arcserve SaaS Backup?
In terms of data recovery, both the performance and reliability have been excellent.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
 

Overview

 

Sample Customers

Information Not Available
Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Find out what your peers are saying about Arcserve SaaS Backup vs. CloudAlly and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.