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Akamai App and API Protector vs Symantec Data Center Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai App and API Protector
Ranking in Cloud and Data Center Security
14th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (16th), Distributed Denial-of-Service (DDoS) Protection (8th)
Symantec Data Center Security
Ranking in Cloud and Data Center Security
17th
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud and Data Center Security category, the mindshare of Akamai App and API Protector is 1.3%, up from 0.8% compared to the previous year. The mindshare of Symantec Data Center Security is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud and Data Center Security Market Share Distribution
ProductMarket Share (%)
Akamai App and API Protector1.3%
Symantec Data Center Security2.5%
Other96.2%
Cloud and Data Center Security
 

Featured Reviews

Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Continuous server hardening has protected critical legacy workloads and simplified security control
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your management. Management buys the tool for preventing threats, and it works for them. However, you cannot sell it because every solution needs to show what happened in the last few years or how you will be protected in the future. Reporting is the most important thing for the CIO level, not the admin level. I have seen Symantec really lag in this area. I am creating my own tool to build a dashboard to share with the CIO level because they want to know what happened last week, last month, and last year. These reports will tell you about activities. Symantec changed the licensing when Broadcom acquired the company. The question of who will provide support became unclear. Support has now changed and they are making money. I have seen that most of the time when you ask implementation questions, they do not answer you. If you have a problem, they give you a low-level engineer at the first level. This delays resolution. Support has to be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Adaptive stream delivery and WAF protection are valuable."
"Everything will be handled by Akamai's system before it reaches our infrastructure."
"Features like scalability and uptime are most effective."
"Traffic filtering and WAF are valuable."
"It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well."
"The solution easily identifies, delays, or allows business traffic."
"The most valuable feature is the custom rules feature. This is because many of our customers require a lot of custom rules. Because it's a very customized project for our customers, I think they have the best of everything already."
"The most valuable feature is the DDoS protection, which is the main reason we got it."
"The tool will then detect any anomalies, such as an intruder who has breached the network, which can trigger the system lockdown feature if it's enabled and meets the defined threshold."
"The real strength lies in its straightforward approach, offering just two key policies: prevention and detection."
"The most valuable feature is the centralized console, which can handle different products that we have."
"The advantage of Data Center Security is its ease of use and that it serves as a single unified platform, where I can apply all my security policies to protect that server."
"The monitoring in the management console allows us to find out what is going wrong, and it gets reports even before the user reports it."
"Symantec Data Center Security, as a name, represents the perfect solution if you want to harden your servers."
"Good file integrity monitoring features."
"We use the product to prevent unauthorized access to data, systems, and servers. It provides essential features for data center security."
 

Cons

"The effectiveness of Akamai's bot management in reducing unauthorized access is quite good, although it does require a lot of fine-tuning and tweaking, which involves spending ample time with their support teams to tailor the configuration to our applications."
"We are experimenting with EdgeWorkers to write our own code at the Edge level. It could grow to be much better."
"I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security."
"There are some issues with pushing configurations across a network. It still takes about 20 minutes and that means to retract it's another 20 minutes."
"The performance of the cloud monitoring tool is low."
"Support and the pricing need to improve."
"A lot of piracy happens in India and other countries. If there is a product for protection from piracy, it would be great. For example, there are multiple hackers that hack your event, and there are some channels that pirate and publish the event on some other website. We protect our streaming through DRM and different technologies. We are also protecting the website, but hacking is still happening. If they can work on protecting from piracy, it would be great."
"One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare."
"The support is very bad. They're not fast at all. Trend Micro's support is much better."
"They need to develop a more flexible product that can be scaled such that it fits well into a small business or a bigger, enterprise-level solution."
"A user or administrator making the policy in the DCS should have a very thorough knowledge of the operating system or policy making. You have to be very specific about the data structure."
"There is room for improvement in enhancing its graphical user interface for a more user-friendly experience."
"There is plenty of room for improvement with this product, and it could start with platform metrics."
"Could have better reporting capabilities and better support."
"The product blocks certain processes, even after allowlisting them."
"Symantec is lagging on the reporting side."
 

Pricing and Cost Advice

"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"The product’s price is high."
"The product is expensive, but it is worth the money."
"Akamai is very expensive."
"Cost depends on the volume of traffic."
"Price-wise, I would say Akamai's pricing is competitive."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
"Akamai Web Application Protector is an expensive product."
"The product is a bit costly."
"It is notably more expensive when compared to other solutions."
"Compared to some other solutions, such as CrowdStrike, Symantec is more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
8%
Manufacturing Company
7%
Performing Arts
7%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a slight difference.
What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are comprehensive in their current state.
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
Ask a question
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Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
No data available
 

Overview

 

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Information Not Available
Find out what your peers are saying about Akamai App and API Protector vs. Symantec Data Center Security and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.