Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management.
| Product | Market Share (%) |
|---|---|
| Airkit | 0.2% |
| Retently | 0.1% |
| Other | 99.7% |
Airkit is a powerful platform designed to enhance customer experiences through intuitive automation and seamless digital interactions.
Airkit leverages low-code technology to enable businesses to easily design, build, and deploy digital customer journeys. It focuses on automating interactions, reducing development time, and improving user satisfaction. Airkit integrates with existing systems, offering a comprehensive approach to delivering efficient and effective digital experiences.
What are the most important features?Industries like finance, healthcare, and retail implement Airkit to transform their customer service landscape. In finance, it automates client onboarding and loan processing. Healthcare uses it for appointment scheduling and patient follow-ups. In retail, Airkit optimizes customer support and order management. By focusing on specific industry needs, Airkit delivers tailored digital solutions.
Retently is a customer feedback and satisfaction analysis platform that helps businesses measure and track customer loyalty, identify areas for improvement, and make data-driven decisions. Retently measures customer satisfaction, tracks the Net Promoter Score (NPS), and generates actionable insights, simplifying the process of gathering feedback. Its customizable survey templates, automated feedback collection, and integration with other tools make it a valuable tool for enhancing customer experience.
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