Earn 20 points
Aastra Solidus eCare is ranked 6th in Contact Center Infrastructure while Genesys Cloud CX is ranked 2nd in Contact Center Platforms with 9 reviews. Aastra Solidus eCare is rated 0.0, while Genesys Cloud CX is rated 9.0. On the other hand, the top reviewer of Genesys Cloud CX writes "Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and designed specifically for contact centers ". Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, Five9, NICE CXone and Cisco CCX.
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