Service and Support
Customers find Oracle Forms' customer service responsive and capable. Technical support is considered effective, with bug patches aiding issue resolution. However, documentation is noted as cumbersome due to its extensive detail, making it challenging to navigate. For technical users, this documentation provides comprehensive answers, but locating specific information can be difficult. The support's quality level is seen as average.
Deployment
Some found Oracle Forms initial setup complex, needing expert help, especially for private networks or beginners. Those with COBOL experience thought it simpler, needing minimal training. Installation time can vary, often taking one to two hours. Once configured, it runs smoothly with little administration needed. Some describe the process as straightforward, involving form design and generation, with multiple admins aiding the process. Setting it up on servers is moderately complex, rated five out of ten.
Scalability
Oracle Forms is perceived as having scalable capabilities. Users mention that despite it being a client tool, it allows for scalability through the application server. Expertise in middleware and load balancing enhances its scalability. Many report satisfactory experiences supporting hundreds of users concurrently without issues. Licensing can increase user capacity as needed, and some rate its scalability highly. Proper application development impacts scalability, but many find it adaptable to growing demands.
Stability
Users find Oracle Forms stable. They express confidence in its capabilities and frequently report no significant issues. Many note that 11G is significantly improved over 10G, highlighting a transition from JInitiator to Java Runtime. Although some acknowledge occasional issues, they consistently rate stability highly, often scoring it nine or ten out of ten. Developers experience little to no disruptions, indicating a reliable experience. Frequent use confirms its stability, making it a dependable choice for users.
